It's a very nice stay

It's a very nice stay

Highly recommended. Friendly staff and clean rooms.

Highly recommended. Friendly staff and clean rooms.

Very safe reasonable and clean

Very safe reasonable and clean

Very good location for exhibition centre. Staff all very friendly and helpful. Large comfortable room.

Very good location for exhibition centre. Staff all very friendly and helpful. Large comfortable room.

Great spot. Rooms are clean and setup well. Seemed to be very friendly and setup for kids. Massage, haircut, laundry and banks nearby (very close). Inviting restaurant on the 2nd floor.

Great spot. Rooms are clean and setup well. Seemed to be very friendly and setup for kids. Massage, haircut, laundry and banks nearby (very close). Inviting restaurant on the 2nd floor.

located in a quiet area of town with walking distance to Convension Centre.

located in a quiet area of town with walking distance to Convension Centre.

We stayed here for 7 nights. This hotel was just an okay stay. The rooms were nice, comfortable and clean. The food was really good. Unfortunately, the service was less than ordinary. We had face towels and a bath robe in our room the first night that they never replaced. We asked the front desk and they said they would return them…but asking 3 times a row, we just gave up and didn’t ask again. (By the way, they were never replaced.) We were never greeted once entering the hotel. Matter of fact, even going to the front desk asking for help seemed like a chore for the staff. In the lobby area, we had to ask for service as no one ever asked us what we needed. There was also a mix up with breakfast being included in our room. We were told it was sorted when we paid our bill. After looking at the itemized list, they did indeed charge us when they said they hadn’t. (This was sorted and returned to us but we were glad we double checked them.) We also paid for a city view and had a view of a wall…no city view in sight. (Picture attached of our ‘city view’) We are pretty ‘easy to please’ and we were really disappointed in our stay. Like I mentioned, the room was nice and comfortable…so if good service isn’t a big deal to you, then I recommend this hotel. However, we won’t be staying here again.

We stayed here for 7 nights. This hotel was just an okay stay. The rooms were nice, comfortable and clean. The food was really good. Unfortunately, the service was less than ordinary. We had face towels and a bath robe in our room the first night that they never replaced. We asked the front desk and they said they would return them…but asking 3 times a row, we just gave up and didn’t ask again. (By the way, they were never replaced.) We were never greeted once entering the hotel. Matter of fact, even going to the front desk asking for help seemed like a chore for the staff. In the lobby area, we had to ask for service as no one ever asked us what we needed. There was also a mix up with breakfast being included in our room. We were told it was sorted when we paid our bill. After looking at the itemized list, they did indeed charge us when they said they hadn’t. (This was sorted and returned to us but we were glad we double checked them.) We also paid for a city view and had a view of a wall…no city view in sight. (Picture attached of our ‘city view’) We are pretty ‘easy to please’ and we were really disappointed in our stay. Like I mentioned, the room was nice and comfortable…so if good service isn’t a big deal to you, then I recommend this hotel. However, we won’t be staying here again.

Staff very helpful , some noise from other residents but hotel can’t help that

Staff very helpful , some noise from other residents but hotel can’t help that

The staff very very bad and they didn't clean 3 nights i don't know what the reason maybe the want the people ask to clean

The staff very very bad and they didn't clean 3 nights i don't know what the reason maybe the want the people ask to clean

Nice cozy hotel Excellent breakfast Easy Check in and out Spacious room Friendly staff

Nice cozy hotel Excellent breakfast Easy Check in and out Spacious room Friendly staff

The place and the breakfast staff as well it was suit but they didnt bring extra bed

The place and the breakfast staff as well it was suit but they didnt bring extra bed

Staff need to be improved as well as the condition of the facility

Staff need to be improved as well as the condition of the facility

Older hotel, rebranded as Crowne Plaza. Comfortable bed, good TV,

Older hotel, rebranded as Crowne Plaza. Comfortable bed, good TV,

Good

Good

They downgraded our booking by giving us junior suite instead of the one that we booked which is executive. And no compensations were given. Am so upset and won’t book again in this hotel.

They downgraded our booking by giving us junior suite instead of the one that we booked which is executive. And no compensations were given. Am so upset and won’t book again in this hotel.