La Spezia by The First
Pensão em La Spezia
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Inclui comodidades essenciaisAr-condicionado, Internet/Wi-Fi, TV e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este pensão
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as a bidet and an espresso maker. Other amenities include towels, bathrobes, an electric kettle, and a desk.
Comodidades
Ar-condicionado
Internet/Wi-Fi
Banheira de hidromassagem ou spa
TV
Mapa de La Spezia
Quartos disponíveis
Deluxe Room, City View
Camas não especificadas • 18 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Deluxe Room, Balcony, City View
Camas não especificadas • 18 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Junior Suite, City View
Camas não especificadas • 22 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Honeymoon Suite, Balcony
Camas não especificadas • 27 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Deluxe Room (Internal View)
Camas não especificadas • 18 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Avaliações e comentários
3.0 / 10.0
The check in process was horrible. We received an email telling us to attend their offices, we did and there was no one there. We assumed that they were closed for lunch so kept checking back. Eventually we called and emailed them and they told us that the office was not manned and that check in was all automated.
At the site, another customer banged on our door because they couldn't get the automated exit door to work for them. It took us a couple of minutes to figure it out IF this was an emergency due to a fire, people would have died. This door NEEDS to be replaced with an emergency exit feature.
3.0 / 10.0
The check in process was horrible. We received an email telling us to attend their offices, we did and there was no one there. We assumed that they were closed for lunch so kept checking back. Eventually we called and emailed them and they told us that the office was not manned and that check in was all automated.
At the site, another customer banged on our door because they couldn't get the automated exit door to work for them. It took us a couple of minutes to figure it out IF this was an emergency due to a fire, people would have died. This door NEEDS to be replaced with an emergency exit feature.
5.0 / 10.0
Excellent room. Excellent way of getting keys. No hassle or check in. Everything done via WhatsApp.
5.0 / 10.0
Excellent room. Excellent way of getting keys. No hassle or check in. Everything done via WhatsApp.
3.0 / 10.0
Hi
So I have some very clear feedback for this place. The unit was very good and was very convenient to go to CinqueTerre villages.
BUT - and it’s a major “BUT” - the service was TERRIBLE. First of all - the person managing the checkin was only doing this over WhatsApp. He won’t take a phone call, won’t answer my concerns on WhatsApp and will just send instructions that were inportant to him (for eg pay this city tax etc.)
We were traveling were kids - so wanted to understand bed configuration etc. The guy on WhatsApp would never respond properly, was very curt and only texted when he wanted to give us some instructions. We never once felt welcome.
The AC wasn’t working the first night - but, ofcourse, the person on WhatsApp with us never cared to apologize for that. For the second night - we had to keep following up (delicately - because we were worried the guy will get upset and just stop caring to respond) and never felt the person was accountable to solve it.
We were shocked by the lack of customer service. And inspite the good property, I don’t intend to come here again.
I will recommend hotels.com to reconsider keeping them on their list. I can guarantee we aren’t the first one shocked by this lack of customer service. Also - just go scroll the feedback these guys are getting on the internet. Very similar to what I have raised here. I request you guys to reconsider being affliated to them!
Thanks.
3.0 / 10.0
Hi
So I have some very clear feedback for this place. The unit was very good and was very convenient to go to CinqueTerre villages.
BUT - and it’s a major “BUT” - the service was TERRIBLE. First of all - the person managing the checkin was only doing this over WhatsApp. He won’t take a phone call, won’t answer my concerns on WhatsApp and will just send instructions that were inportant to him (for eg pay this city tax etc.)
We were traveling were kids - so wanted to understand bed configuration etc. The guy on WhatsApp would never respond properly, was very curt and only texted when he wanted to give us some instructions. We never once felt welcome.
The AC wasn’t working the first night - but, ofcourse, the person on WhatsApp with us never cared to apologize for that. For the second night - we had to keep following up (delicately - because we were worried the guy will get upset and just stop caring to respond) and never felt the person was accountable to solve it.
We were shocked by the lack of customer service. And inspite the good property, I don’t intend to come here again.
I will recommend hotels.com to reconsider keeping them on their list. I can guarantee we aren’t the first one shocked by this lack of customer service. Also - just go scroll the feedback these guys are getting on the internet. Very similar to what I have raised here. I request you guys to reconsider being affliated to them!
Thanks.
10.0 / 10.0
In spite of no personnel present at check in, it went quite smoothly after reading all instructions. Room was immaculate and well equipped. Electronics are very well accommodated. Would highly recommend.
2.0 / 10.0
No answer to phone calls or messages till the day before arrival
2.0 / 10.0
No answer to phone calls or messages till the day before arrival
2.0 / 10.0
Check in process was a nightmare! Do NOT book this property unless you use WhatsApp and plan to have cell service while in country. There was no other option to receive the check in information and building codes. No flexibility was offered, and no sympathy was expressed by the manager. We were told we'd be "outside," unless we were able to use WhatsApp. The room was not even at the address listed on orbitz and was actually around the block.
It was a stranger letting us borrow her phone that ultimately allowed us to access our room.
2.0 / 10.0
Check in process was a nightmare! Do NOT book this property unless you use WhatsApp and plan to have cell service while in country. There was no other option to receive the check in information and building codes. No flexibility was offered, and no sympathy was expressed by the manager. We were told we'd be "outside," unless we were able to use WhatsApp. The room was not even at the address listed on orbitz and was actually around the block.
It was a stranger letting us borrow her phone that ultimately allowed us to access our room.
3.0 / 10.0
This was an interesting experience. We spent nearly an hour trying to find the “hotel”, which proved to be difficult bc it’s not a hotel. Thankfully some locals saw us struggling with our luggage and came to help. The ROOM itself looks just as pictured. However, everything else is quite sketchy. Upon arrival we were asked for our what’s app info to send us instructions on how to get in. There was this building (with spray paint graffiti all around and metal bars on windows and doors) that we needed a code to get into. We got the code and were instructed to go to a lockbox that had a key for us. No receptionist/concierge (as their website mentions concierge, food, tours, etc…but we never saw a soul). The website also shows photos of a different town that is a train ride away as if it’s near the “hotel”. We honestly almost left and ate the price. After an hour discussion, we decided that we would be taking trains each day to explore this area of Italy anyways and the room itself was fine, so we did end up staying. I was very much looking forward to a luxury hotel for this part of the trip and that’s absolutely not what this is. Again, the room/bathroom is exactly as pictured except for some minor broken things that don’t matter (like some paint needing touched up or shower drain loose etc). We definitely felt duped.
3.0 / 10.0
This was an interesting experience. We spent nearly an hour trying to find the “hotel”, which proved to be difficult bc it’s not a hotel. Thankfully some locals saw us struggling with our luggage and came to help. The ROOM itself looks just as pictured. However, everything else is quite sketchy. Upon arrival we were asked for our what’s app info to send us instructions on how to get in. There was this building (with spray paint graffiti all around and metal bars on windows and doors) that we needed a code to get into. We got the code and were instructed to go to a lockbox that had a key for us. No receptionist/concierge (as their website mentions concierge, food, tours, etc…but we never saw a soul). The website also shows photos of a different town that is a train ride away as if it’s near the “hotel”. We honestly almost left and ate the price. After an hour discussion, we decided that we would be taking trains each day to explore this area of Italy anyways and the room itself was fine, so we did end up staying. I was very much looking forward to a luxury hotel for this part of the trip and that’s absolutely not what this is. Again, the room/bathroom is exactly as pictured except for some minor broken things that don’t matter (like some paint needing touched up or shower drain loose etc). We definitely felt duped.
10.0 / 10.0
No front desk, so check in & keys must be coordinated, but once we were in, the room was great. Walkable to everything we wanted to see and do! Lots of shopping and dining options. Would definitely stay there again!
10.0 / 10.0
No front desk, so check in & keys must be coordinated, but once we were in, the room was great. Walkable to everything we wanted to see and do! Lots of shopping and dining options. Would definitely stay there again!
8.0 / 10.0
Nice and close to the marina
8.0 / 10.0
Nice and close to the marina
10.0 / 10.0
Very convenient host !
10.0 / 10.0
Very convenient host !
10.0 / 10.0
Great location, clean and good amenities
10.0 / 10.0
Great location, clean and good amenities
4.0 / 10.0
I stayed in the Junior Suite for two nights while visiting Cinque Terre. Location is close to the water, cruise terminal and a park. Highly recommend No Name cafe for breakfast or aperitif. Plus an excellent restaurant, Pink Benny is next door!
It should be noted that the building is not like a typical hotel. There is no reception for check in and instructions are sent via Whats App on how to get the key. It felt a bit like getting through an escape room at first but once you find the keys check in was easy! There is an elevator in the building. Once you check in there is a small hall with several updated suites. The suite was quiet, very clean, and provided a small mini bar for a fee. I felt very safe staying here! If you stay here to visit Cinque Terre via train the building is approximately a 15-20 minute walk. This was not a problem but if mobility is an issue I would recommend a taxi or utilize the bus system. Otherwise everything you need is within a 5 minute walk to explore La Spezia. I wouldn’t hesitate to stay again!
4.0 / 10.0
I stayed in the Junior Suite for two nights while visiting Cinque Terre. Location is close to the water, cruise terminal and a park. Highly recommend No Name cafe for breakfast or aperitif. Plus an excellent restaurant, Pink Benny is next door!
It should be noted that the building is not like a typical hotel. There is no reception for check in and instructions are sent via Whats App on how to get the key. It felt a bit like getting through an escape room at first but once you find the keys check in was easy! There is an elevator in the building. Once you check in there is a small hall with several updated suites. The suite was quiet, very clean, and provided a small mini bar for a fee. I felt very safe staying here! If you stay here to visit Cinque Terre via train the building is approximately a 15-20 minute walk. This was not a problem but if mobility is an issue I would recommend a taxi or utilize the bus system. Otherwise everything you need is within a 5 minute walk to explore La Spezia. I wouldn’t hesitate to stay again!
6.0 / 10.0
Air conditioning didn’t work and a lot of amenities were extra like soap, water etc. the WiFi also didn’t work. good location and great communication with owner. Great for couples
It was also quite close to a main road and a lot of noise of a night time.
6.0 / 10.0
Air conditioning didn’t work and a lot of amenities were extra like soap, water etc. the WiFi also didn’t work. good location and great communication with owner. Great for couples
It was also quite close to a main road and a lot of noise of a night time.
10.0 / 10.0
Beautiful location, great restaurants close to apartment. Very clean and close to the waterfront park. We truly enjoyed our time here.
Bonus, the safe was stuck with our passports and they came out on a Sunday afternoon to rescue us. Best communication and went above and beyond what we expected. Highly recommend.
10.0 / 10.0
Beautiful location, great restaurants close to apartment. Very clean and close to the waterfront park. We truly enjoyed our time here.
Bonus, the safe was stuck with our passports and they came out on a Sunday afternoon to rescue us. Best communication and went above and beyond what we expected. Highly recommend.
2.0 / 10.0
This property owner is terribly rude and highly NOT recommend.
2.0 / 10.0
This property owner is terribly rude and highly NOT recommend.
2.0 / 10.0
Falsely advertised. No King bed, not a Jr. Suite. One small room and an uncomfortable cot .Tiny bathroom.
No parking.
2.0 / 10.0
Falsely advertised. No King bed, not a Jr. Suite. One small room and an uncomfortable cot .Tiny bathroom.
No parking.
4.0 / 10.0
hotel is actually an office suite with 6 rooms. unattended. Issue is if you need a taxi/other. Walking distance to train if no bags. New, but it got it done nicely and great AC!
4.0 / 10.0
hotel is actually an office suite with 6 rooms. unattended. Issue is if you need a taxi/other. Walking distance to train if no bags. New, but it got it done nicely and great AC!
6.0 / 10.0
I didn’t like the self check inn system in fact when I booked I had no idea it was a self check inn The address on line was different that the one that was sent to me on wathsapp it was two different buildings it was very confusing it would have been very nice to have someone with the keys welcoming you the room was very clean the bed comfortable room and bathroom kind of small location very convenient
6.0 / 10.0
I didn’t like the self check inn system in fact when I booked I had no idea it was a self check inn The address on line was different that the one that was sent to me on wathsapp it was two different buildings it was very confusing it would have been very nice to have someone with the keys welcoming you the room was very clean the bed comfortable room and bathroom kind of small location very convenient
4.0 / 10.0
Central place in La Spezia with good walking distance to restaurants and train station (about 15 min walking). About 15 min away from good parking spaces in a parking garage (15 euro per day). Good place to stay if you just need a place to sleep
4.0 / 10.0
Central place in La Spezia with good walking distance to restaurants and train station (about 15 min walking). About 15 min away from good parking spaces in a parking garage (15 euro per day). Good place to stay if you just need a place to sleep
10.0 / 10.0
Don't fool by other negative comment. This is one of the best place when I stay in Italy. It is about 15 mins walk or 5 mins taxi ride from La spezia train station. I did not drive but see plenty of parking around. there is also public bus station right at the building. Owner of the unit provided clear instruction on how to get in to building and how to get the room card. we communicate by whatsapp but im not sure if it is the only way to talk. lobby is little dark but nothing to worry about. there is elevator so you dont need to take your luggage up. once you enter the unit, it is a different world, very modern and comfortable. there are 4 rooms and i dont hear anything from other rooms. in conclusion i would recommend this place for anyone who visit Cinque Terre.
10.0 / 10.0
Don't fool by other negative comment. This is one of the best place when I stay in Italy. It is about 15 mins walk or 5 mins taxi ride from La spezia train station. I did not drive but see plenty of parking around. there is also public bus station right at the building. Owner of the unit provided clear instruction on how to get in to building and how to get the room card. we communicate by whatsapp but im not sure if it is the only way to talk. lobby is little dark but nothing to worry about. there is elevator so you dont need to take your luggage up. once you enter the unit, it is a different world, very modern and comfortable. there are 4 rooms and i dont hear anything from other rooms. in conclusion i would recommend this place for anyone who visit Cinque Terre.
1.0 / 10.0
- No WhatsApp don’t book as this is the only form of communication you have with the owner.
- Hotels.com states concierge service there was NONE, the room was located inside a residential apartment block with no obvious signage, NOT a HOTEL or even a B&B this it is a room sectioned off in an apartment.
-Contacted via whatsapp and sent photos of lock boxes where each time a different key or card was obtained to be able to access the room, you don’t meet any concierge you are rather sent on a treasure hunt.
- Free offsite parking hotels.com states, this is not the case, the off-site parking is the street and good luck, parking is scarce and small. Be aware this apartment does not have it’s own parking.
- At 11pm the apartments power went out and people we unable to get into their room with their swipe card, we were told by 2 random people who were attempting to open peoples room with a key that the owner would be their in 10 minutes to fix the power, the owner never showed and their was a code to a lock box that was sent via whatsapp to all guest that opened an emergency box at the front of the apartment that held keys that could open everyone’s room BE AWARE this box could be opened by anyone staying in the room and meant that your room could have been opened and accessed by any number of strangers, VERY SCARY.
- Air conditioner didn’t work.
Whole experience lack lustre save your money and just stay else where
Perguntas frequentes
Quanto custa este pensão em comparação com outros em La Spezia?
O preço médio de um alojamento em La Spezia é de 68 € por noite. Este alojamento está 10 € acima da média.
O estacionamento está incluído neste pensão?
O estacionamento não está especificado como uma comodidade disponível em La Spezia by The First. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em pensão?
Não encontramos piscina listada como uma comodidade para este pensão. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
La Spezia by The First permite animais de estimação?
Infelizmente, este pensão não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em La Spezia by The First?
Encontrámos 4 comodidades para este alojamento. Isto inclui ar-condicionado, internet/wi-fi, banheira de hidromassagem ou spa e tv.
Explore aluguéis de férias semelhantes em La Spezia
Explore todos os alojamentos em La Spezia
Miramare Apartments&Suites
Apart-hotel
1 cama queen
Jardim · Piscina · Cozinha ou kitchenette
€€€€
Le 5 Terre La Spezia
Pensão
2 camas queen
São permitidos animais de estimação · Cozinha ou kitchenette · Ar-condicionado
€€€€
Affittacamere My Home
Pensão
1 cama queen
Cozinha ou kitchenette · Ar-condicionado · Internet/Wi-Fi
Mais favoritas
€€€€
Cinque Terre New Liberty
Apartamento
São permitidos animais de estimação · Cozinha ou kitchenette · Ar-condicionado
€€€€
Affittacamere Raggio di Sole
Pensão
1 cama queen
Cozinha ou kitchenette · Ar-condicionado · Internet/Wi-Fi
€€€€
Comoda posizione, per 5-TERRE, PortoVenere, Lerici
Apartamento
Jardim · Cozinha ou kitchenette · Ar-condicionado
€€€€
La Maison Des Anges
Apartamento
Cozinha ou kitchenette · Ar-condicionado · Internet/Wi-Fi
€€€€
La Spezia by The First - Luxury Rooms & Suites
Pensão
1 cama queen
Jardim · São permitidos animais de estimação · Ar-condicionado
Mais favoritas
€€€€
LEO'S HOME
Apartamento
São permitidos animais de estimação · Cozinha ou kitchenette · Ar-condicionado
€€€€
La Cittadella
Apartamento
São permitidos animais de estimação · Cozinha ou kitchenette · Ar-condicionado
€€€€
Levante Residence
Apart-hotel
1 sofa bed, 1 cama queen
Jardim · São permitidos animais de estimação · Cozinha ou kitchenette
€€€€
La casa di Gio' 295 Apartments
Apartamento
São permitidos animais de estimação · Cozinha ou kitchenette · Ar-condicionado
€€€€
Monfalcone by Arbaspàa
Apartamento
Cozinha ou kitchenette · Ar-condicionado · Internet/Wi-Fi
€€€€
Affittacamere I Gatti delle 5 Terre
Pensão
1 single bed
Cozinha ou kitchenette · Ar-condicionado · Internet/Wi-Fi
€€€€
VIA VENEZIA 76
Pensão
1 cama king
Cozinha ou kitchenette · Ar-condicionado · Internet/Wi-Fi
€€€€
Canoa Quebrada
Apartamento
Jardim · São permitidos animais de estimação · Cozinha ou kitchenette
€€€€
La casa di Bicio
Apartamento
São permitidos animais de estimação · Cozinha ou kitchenette · Ar-condicionado
€€€€
Via Chiodo Luxury Rooms
Pensão
1 cama queen
São permitidos animais de estimação · Cozinha ou kitchenette · Ar-condicionado
€€€€
Affittacamere Casa Dane'
Pensão
1 cama queen, 2 single beds
São permitidos animais de estimação · Cozinha ou kitchenette · Ar-condicionado
Mais favoritas
€€€€
Belle Cinque Terre Apartments
Apartamento
São permitidos animais de estimação · Cozinha ou kitchenette · Ar-condicionado
€€€€
Bixio Suites
Apartamento
São permitidos animais de estimação · Cozinha ou kitchenette · Ar-condicionado
€€€€
Affittacamere Superior del Golfo e delle 5 Terre
Pensão
1 cama king
São permitidos animais de estimação · Cozinha ou kitchenette · Ar-condicionado
€€€€
Atmosfere Guest House - Cinque Terre e La Spezia
Pensão
1 bunk bed, 1 cama queen
Cozinha ou kitchenette · Ar-condicionado · Internet/Wi-Fi
€€€€
B&B Cernaia 42
Pensão
1 cama queen
Jardim · São permitidos animais de estimação · Cozinha ou kitchenette
€€€€