Great location, easy check in very clean tidy property. Very comfortable bed, small but powerful shower. The secure parking included in the room cost was excellent. A couple of issues that could be easily corrected. The ground floor room has the bedroom on the driveway/walkway side. Lights run all night for safety and security. Unfortunately the blind in the bedroom doesn’t screen this lighting out, a little like sleeping with all the lights on. Also bins for complex are outside the room, noise from people loading them in the morning made for an early start. Heating in lounge very old and noisy. Needs replacement Overall a good stay, a few tweaks would improve the overall comfort level greatly

Building work was occurring so we were woken early with drilling and slamming doors, staff were no apologetic and quite disrespectful

This is a new property in an exceptional spot. Spotlessly clean with rooms having all you need. Friendly helpful staff. Look forward to returning .

Loved our stay. So close to the beach and also to the pool. Definitely coming back for a longer stay. Heaps of nearby cafe’s too.

Basic but nice good location in the heart of the mount

Very dated, people next door smoking . Glad i bought my own pillow, the pillows were stained.

No WIFI or air conditioning. Room was run down and bathroom dark and dingy. Getting in and out of shower/bath dangerous with no hand rails. Overpriced for what it was.

Friendly and helpful staff went out of their way to help us for late check-in and parking - very much appreciated.

Would be nice if there was wi-Fi available in each room rather than hotspot downstair in the lobby.

Large rooms, excellent location, great rate. Decor is a little dated but the only real negative was some noisy plumbing which I can live with.

The property was over priced for what was provided. No Wi-Fi connection in the room. No air conditioning and only a rusty old fan. An old bath combination with a shower with no extractor fan.

Property was very expensive for the accommodation we had. Advertised as luxury apartment but was very run down and nothing luxury about it.

property location ok

Location location location

Checked in and asked about second parking for my colleague who was sharing room. Was told that they needed to park offsite. Resort was not fully booked and there was no leeway made for second person to park their car onsite. Went to room and was met with two people and a dog on the second floor. Did not know that it was a dog-friendly place otherwise I would have brought my dog, too. Left door open so my colleague would be able to walk into the room without fiddling with baggage and key. Within seconds my room was filled with marijuana smoke and so I tracked it back to a room just around the corner from me as they had their door open as well. I was not impressed. Furthermore, the noise from the street during the night was horrendous. People yelling, cars speeding, fireworks. Not worth the money paid!

Amazing staff that went the extra mile! Fantastic comminucation. Thank you

Very poor lighting, aged

Nice stay at Calais in a business trip, but no wifi in the rooms is a serious issue. I had to use own data plan for work and entertainment Wi-Fi throughout a hotel should be expected now in all 3-4 star hotels.

Location, cleanliness, helpful staff

We had a pleasant experience. The place is clean. Only flaw was the towel rail which is rusty so we ended up not using the towels but I would still recommend this place. We always stay here when going to the mount.

Large apartment plenty of rooms Only thing lacking was there was no extra toilet paper

Ants in the kitchen.

Great location, generous size room and really nice manager

Very nice apartment. Very comfortable beds. Very friendly and helpful receptionist and cleaning staff. Could do with a steamer pot and bigger pots are 2 small pots not big enough to cook for 2 people.

Parking was so tight we had to hop out from the boot. No information booklet or any other source of information about the hotel in the room. Reception was unable to help with this. Also the blind were sort of broken and wouldn't close properly. Room has everything you really need but these complaints mean I won't be staying there again.

Facilities: Everyday; Value: Fair price; Service: Polite; Cleanliness: Pleasant;

Facilities: Modest; Value: Bargain; Service: Professional; Cleanliness: Pleasant;

Facilities: Home away from home; Value: Great deal; Service: Professional; Cleanliness: Immaculate;

Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Spotless; Would be good for a longish stay as bedroom well away from lounge/kitchen and had a washing machine and clothes drier in the bathroom so very convenie

Requested when booking online for early entry to room and was made available. Thank you

Facilities: Good; Value: Great deal; Service: Respectful; Cleanliness: Pleasant;