Hotel condition was average but good value for money.

Clean and comfortable. Good food and drink

Clean and comfortable. Good food and drink

Basic amenities were not provided like something as simple as toothpaste. Could hear people in hallways even going in and out of their room. Room was in a corner but still not feel so private with the constant noise. Then checking out I realized I was charged twice. The front desk staff informed me it was by mistake and that I would be reimbursed yet it’s been over a day and I have yet to get my $500 back. I have to call which is inconvenient considering I brought this problem up at check out in person.

Basic amenities were not provided like something as simple as toothpaste. Could hear people in hallways even going in and out of their room. Room was in a corner but still not feel so private with the constant noise. Then checking out I realized I was charged twice. The front desk staff informed me it was by mistake and that I would be reimbursed yet it’s been over a day and I have yet to get my $500 back. I have to call which is inconvenient considering I brought this problem up at check out in person.

Hotel was very convenient to Seaport and bus lines for travel. Had many restaurant choices in close proximity. Staff was very helpful and restaurant on site was very good.

Hotel was very convenient to Seaport and bus lines for travel. Had many restaurant choices in close proximity. Staff was very helpful and restaurant on site was very good.

Great modern hotel close to Airport with free Shuttle Bus. 10/15 mins walk from the center of Boston city. Clean and modern rooms, would recommend.

Great modern hotel close to Airport with free Shuttle Bus. 10/15 mins walk from the center of Boston city. Clean and modern rooms, would recommend.

Staff very welcoming and helpful. Very convenient for catching a cruise. Lots of choices of restaurants close by.

Staff very welcoming and helpful. Very convenient for catching a cruise. Lots of choices of restaurants close by.

Pros: Our room was decent. The beds were comfortable. The view of the city was good. Staff was very nice. Con: The lights in the room were strange. Multiple lights on when you only need one. The bathroom/toilet area needs to have a shelf also the walk in shower also had no shelf. Granted they provided the shampoo, conditioner & body wash but if you opt to use your own, there’s no where to put it except the floor. The AC motor (not the fan)was loud! Very loud. And the room temp was inconsistent. The option for a grab&go breakfast was also weird. The food options were minimal. we had a purchased a breakfast each day & could use it throughout the day not only for breakfast. The staff were a bit confused on that tho. But anyway you had to order say a breakfast sandwich & then go the desk to “pay” which meant charge to the room, then they would deduct that amount from the final bill. Then there was a daily credit to be used at the bar, or the breakfast station. It was all very confusing. Their sister property across the street seemed a bit more casual.

Pros: Our room was decent. The beds were comfortable. The view of the city was good. Staff was very nice. Con: The lights in the room were strange. Multiple lights on when you only need one. The bathroom/toilet area needs to have a shelf also the walk in shower also had no shelf. Granted they provided the shampoo, conditioner & body wash but if you opt to use your own, there’s no where to put it except the floor. The AC motor (not the fan)was loud! Very loud. And the room temp was inconsistent. The option for a grab&go breakfast was also weird. The food options were minimal. we had a purchased a breakfast each day & could use it throughout the day not only for breakfast. The staff were a bit confused on that tho. But anyway you had to order say a breakfast sandwich & then go the desk to “pay” which meant charge to the room, then they would deduct that amount from the final bill. Then there was a daily credit to be used at the bar, or the breakfast station. It was all very confusing. Their sister property across the street seemed a bit more casual.

It was nice

It was nice

The stay was good - the room was clean, when we needed extra towels or other items, they came right away. There was a snack shop downstairs which was great when we needed some water or other drinks/snacks before going to the room. Our son loved the pool. Some cons - the room was very pricey - not sure if it was because it was a last-minute booking or because it was October when people travel to Salem. There was a window in the shower in which anyone in the bed area can peer into. Definitely not private especially when you're with family lol. Another con was the credit system - you have to use your $25 credit at the snack shop, bar, or restaurant, or you get charged anyway. We could have done without the daily credit system. Otherwise, good for the 4 nights we stayed.

The stay was good - the room was clean, when we needed extra towels or other items, they came right away. There was a snack shop downstairs which was great when we needed some water or other drinks/snacks before going to the room. Our son loved the pool. Some cons - the room was very pricey - not sure if it was because it was a last-minute booking or because it was October when people travel to Salem. There was a window in the shower in which anyone in the bed area can peer into. Definitely not private especially when you're with family lol. Another con was the credit system - you have to use your $25 credit at the snack shop, bar, or restaurant, or you get charged anyway. We could have done without the daily credit system. Otherwise, good for the 4 nights we stayed.

Very convenient and close to the airport.

Very convenient and close to the airport.

I attended a conference across the street from here and really appreciated the convenience. The employees were really friendly and accommodating from the moment I arrived, and - most won’t appreciate this unless they’re in a real hurry to get somewhere - the elevator system is so fast. Great, tidy room with everything I needed, and I found the bed quite comfy. What’s not to love?

I attended a conference across the street from here and really appreciated the convenience. The employees were really friendly and accommodating from the moment I arrived, and - most won’t appreciate this unless they’re in a real hurry to get somewhere - the elevator system is so fast. Great, tidy room with everything I needed, and I found the bed quite comfy. What’s not to love?

Everyone did an excellent job. Only 1 time did we have a concern with a valet person. We returned with the vehicle, he never moved- stayed on his phone and we had to give him the key where he was sitting using the phone

Short walk to cruise terminal that we needed next morning, and fast friendly check in!

Too far to walk for dining options off-site. Approx. $20 Uber or Lyft ride required each way.

Pros: Room very clean, bed comfy, area very convenient to cruise ship dock and several restaurants. Cons: Automatic window shade in our room did not go down all the way. Luckily, there was a seat cushion in the room which we used to block out parking lot lights. Hot water took about 5 min to reach hot temp. What a waste of water!

Loved this hotel. It was walking distance to the water and right across from the cutest park. Food and drinks at the bar were very good!

Loved this hotel. It was walking distance to the water and right across from the cutest park. Food and drinks at the bar were very good!

Big price, not up to that standard. Somehow i was upgraded! If that's the upgrade, hate to see the regular room. Dirty sheets, dirty walls, only one set of towels. Small. Ceiling had screws exposed, unfinished. The faucet was the newest item in the room. $54 to park your car per night. Hotel just felt wrong, put together, or they ran out of money.

Big price, not up to that standard. Somehow i was upgraded! If that's the upgrade, hate to see the regular room. Dirty sheets, dirty walls, only one set of towels. Small. Ceiling had screws exposed, unfinished. The faucet was the newest item in the room. $54 to park your car per night. Hotel just felt wrong, put together, or they ran out of money.

Room was clean; everything was in good working order and seemed fairly new. Room was not large, but efficiently laid-out. Staff at desk were helpful and efficient. There is a nice park-type area within easy walking distance with picnic tables; there were a couple local lower-cost restaurants (e.g., sub sandwich shop and Dunkin Donuts) within easy walking distance for quick meals or snacks.

The friendliness of the front desk was exceptional. The restaurant service was great

Great accommodations but lack of lighting in the bedroom area was hard to deal with.