I have never seen a drainage pipe on the outside of the hotel.the smell of urine when u open the window .is unbelievable .

I have never seen a drainage pipe on the outside of the hotel.the smell of urine when u open the window .is unbelievable .

Nothing like the pictures on your website. VERY outdated. No safe, no balcony. Towels were so thin they were unusable. Julio on reception was very friendly and helpful. Roof terrace is excellent. No parking whatsoever and 87 steps or very steep hill to get to it. Meals are taken in nearby hotel and were excellent.

Nothing like the pictures on your website. VERY outdated. No safe, no balcony. Towels were so thin they were unusable. Julio on reception was very friendly and helpful. Roof terrace is excellent. No parking whatsoever and 87 steps or very steep hill to get to it. Meals are taken in nearby hotel and were excellent.

a lovely old spanish hotel - perfect for all amenities

a lovely old spanish hotel - perfect for all amenities

OK little nice hotel, clean, simple, quiet. NO no parking

OK little nice hotel, clean, simple, quiet. NO no parking

Amazing location for the price, basic accommodation, friendly staff.

Amazing location for the price, basic accommodation, friendly staff.

Great location at unbeatable rates. At 26 EURO for a double, you get a super clean private room right in the center of Puerto de la Cruz. 5 minutes walk away from the bus station, restaurants & night life. Highly recommended, we shall return if they keep those prices.

Great location at unbeatable rates. At 26 EURO for a double, you get a super clean private room right in the center of Puerto de la Cruz. 5 minutes walk away from the bus station, restaurants & night life. Highly recommended, we shall return if they keep those prices.

Don't be taken in with the photos, they show lovely balconies but I didn't get this. I was firstly put in a room which was dark and just a window. I went down and said I was entitled to a balcony and after a few phone calls and being asked for another 26 euros was given a room with the tiniest balcony only enough room for a chair. I had no water at all on the first day, after which there was no hot water in the bathroom sink and a dribble of a hand held shower in a bath that had no plug. The bed was all springs and sunk in the middle. Very dated. Only an old man on reception on the odd occasion who never smiled or acknowledged you. It did not feel like a holiday at all. I have stayed in nicer hostels at half the price.

Don't be taken in with the photos, they show lovely balconies but I didn't get this. I was firstly put in a room which was dark and just a window. I went down and said I was entitled to a balcony and after a few phone calls and being asked for another 26 euros was given a room with the tiniest balcony only enough room for a chair. I had no water at all on the first day, after which there was no hot water in the bathroom sink and a dribble of a hand held shower in a bath that had no plug. The bed was all springs and sunk in the middle. Very dated. Only an old man on reception on the odd occasion who never smiled or acknowledged you. It did not feel like a holiday at all. I have stayed in nicer hostels at half the price.

Good location, large room

Good location, large room

The hotel is well located close to the city centre. The equipment of the room is ok but we had a problem with a cockroach, that we found in the morning next to our bed. We explained this situation to the staff and they even did not appologize. They just said it is normal during the warm weather. It was not a nice experience.

The hotel is well located close to the city centre. The equipment of the room is ok but we had a problem with a cockroach, that we found in the morning next to our bed. We explained this situation to the staff and they even did not appologize. They just said it is normal during the warm weather. It was not a nice experience.

The hotel is quite old, but the room was nice: bed and the room itself were big and comfortable enough, the bathroom in the room was also nice. Wi-Fi was working. Location is a bit problematic, because the hotel doesn't have any parking space and it is very difficult to find one nearby. On the other hand, the location is almost in the city center, so very close to restaurants and shops. The only thing that really spoils the overall impression is the service. The older man at the reception made us feel like intruders rather than guests. He is very impolite and really making you feel like he's making you a big favor that he will actually let you in. We had dealings with him twice, because we arrived quite late in the evening on both days of our stay and it was definitely not a pleasant experience. It's a shame.

The hotel is quite old, but the room was nice: bed and the room itself were big and comfortable enough, the bathroom in the room was also nice. Wi-Fi was working. Location is a bit problematic, because the hotel doesn't have any parking space and it is very difficult to find one nearby. On the other hand, the location is almost in the city center, so very close to restaurants and shops. The only thing that really spoils the overall impression is the service. The older man at the reception made us feel like intruders rather than guests. He is very impolite and really making you feel like he's making you a big favor that he will actually let you in. We had dealings with him twice, because we arrived quite late in the evening on both days of our stay and it was definitely not a pleasant experience. It's a shame.

The room was clean. Excellent value for money. The owner was friendly and helpful. The hotel is located just a few minutes walk from the centre, via the steps or ramp just down the street from the hotel.

The room was clean. Excellent value for money. The owner was friendly and helpful. The hotel is located just a few minutes walk from the centre, via the steps or ramp just down the street from the hotel.

I have to say this is very good hotel. The equipment was old, but the hotel is clean and I felt really good there! Good price, good location

I have to say this is very good hotel. The equipment was old, but the hotel is clean and I felt really good there! Good price, good location

For the price and location this is a good value option.

For the price and location this is a good value option.

Listen this is not 4* or 3* however for an overnight excellent value , I wouldn't want to spend anymore than a day. Great value for money, friendlier than Fawlty Towers but no rooms with views. Oh could do with a bit more lighting in the hallways.

Listen this is not 4* or 3* however for an overnight excellent value , I wouldn't want to spend anymore than a day. Great value for money, friendlier than Fawlty Towers but no rooms with views. Oh could do with a bit more lighting in the hallways.

I stayed in this hotel for two nights in March 2014. The hotel is a bit old fashioned, but it delivered on the three most important things I expect from a hotel - a clean room, a comfortable bed, and a hot shower (which all lacked in a 3* modern hotel I also stayed in while in Puerto de la Cruz)! Complimentary toiletries were provided, inc a toothbrush & toothpaste. The breakfast is provided in a nearby 4* hotel. The owner doesn't speak much English, but is very friendly. The hotel is very close to the main bus station, as well as everywhere else in town. Great value for money!

I stayed in this hotel for two nights in March 2014. The hotel is a bit old fashioned, but it delivered on the three most important things I expect from a hotel - a clean room, a comfortable bed, and a hot shower (which all lacked in a 3* modern hotel I also stayed in while in Puerto de la Cruz)! Complimentary toiletries were provided, inc a toothbrush & toothpaste. The breakfast is provided in a nearby 4* hotel. The owner doesn't speak much English, but is very friendly. The hotel is very close to the main bus station, as well as everywhere else in town. Great value for money!

A nice hotel in a good location only 5mins from the bus station and 10 from the main square. The hotel doesn't provide breakfast but arranges for you to eat in a 4* hotel 5mins away where a good buffet breakfast is available. As a 2* hotel it is short on facilities and the balconies are small although I had a great view of El Teide from mine. However the owner is friendly and all in all it is a good value hotel for the price. You might need to request an extra blanket in the winter as it can get cool at night. The hotel is especially suitable for people who will get out and about and explore Tenerife due to the good public transport network linking Puerto de la Cruz with the rest of Northern Tenerife.

A nice hotel in a good location only 5mins from the bus station and 10 from the main square. The hotel doesn't provide breakfast but arranges for you to eat in a 4* hotel 5mins away where a good buffet breakfast is available. As a 2* hotel it is short on facilities and the balconies are small although I had a great view of El Teide from mine. However the owner is friendly and all in all it is a good value hotel for the price. You might need to request an extra blanket in the winter as it can get cool at night. The hotel is especially suitable for people who will get out and about and explore Tenerife due to the good public transport network linking Puerto de la Cruz with the rest of Northern Tenerife.