I paid in 2 days advance, but i didn't received door keys/ numbers even after when i reached. I have to wait outside then i called the call center and arranged the keys. Chat was not replied back. Also tea and milk sachets were replaced only once, although my stay was for 3 nights

Basic room , but good value and clean. Only problem was poor pillows

Not have park and no service reception

Very overpriced for such a basic room. Good location but poor conditions

Very overpriced for such a basic room. Good location but poor conditions

Area was quaint however to many care homes an rehab facilities within the street. Very noisy. Party all night in room below an people talking outside at 2am in the morning. Some of the rooms are residential an one person was meeting there probation officer outside in car park when we arrived. Checked out a day early wouldnt stay here again. For younger party people.

Area was quaint however to many care homes an rehab facilities within the street. Very noisy. Party all night in room below an people talking outside at 2am in the morning. Some of the rooms are residential an one person was meeting there probation officer outside in car park when we arrived. Checked out a day early wouldnt stay here again. For younger party people.

First class

Is ok

First class

Is ok

There were several unsavoury types staying there. Did not feel safe

There were several unsavoury types staying there. Did not feel safe

No shampoo, very early checkout , expensive for the experience

No shampoo, very early checkout , expensive for the experience

The bedding and towels were clean and the access/check in process worked really well. The property itself was a bit of a dump but you get what you pay for so no complaints

The bedding and towels were clean and the access/check in process worked really well. The property itself was a bit of a dump but you get what you pay for so no complaints

property located in a quiet residential area located at 20 minutes walk from town centre .property is a bid dated and could do with a bit more cleaning .no much water coming for the shower ,bed and sofa bed very uncomfortable and we had a cockroach visiting while we were there .we found a trap under the sink in toilet therefore business must be aware of issue. not many choices for a family room in the area especially at last minute but we won’t return in this hotel

property located in a quiet residential area located at 20 minutes walk from town centre .property is a bid dated and could do with a bit more cleaning .no much water coming for the shower ,bed and sofa bed very uncomfortable and we had a cockroach visiting while we were there .we found a trap under the sink in toilet therefore business must be aware of issue. not many choices for a family room in the area especially at last minute but we won’t return in this hotel

I stay with OYO regularly when I visit Westcliff,they have not dissatisfied .

I stay with OYO regularly when I visit Westcliff,they have not dissatisfied .

Good value but very basic, bathroom (in single room at least) not nice, and struggled to get wifi in the room (and no signal in that room either); entering codes to access quite fiddly.

Good value but very basic, bathroom (in single room at least) not nice, and struggled to get wifi in the room (and no signal in that room either); entering codes to access quite fiddly.

Wonderful

Very reasonable for the cost

Very reasonable for the cost

Wonderful

It was horrendous. Like a very bad bedsit. Bed was vile and needed to be thrown out I also got bitten by I’m assuming bed bugs. If we didn’t have to be in the area the next day we would have left immediately.

It was horrendous. Like a very bad bedsit. Bed was vile and needed to be thrown out I also got bitten by I’m assuming bed bugs. If we didn’t have to be in the area the next day we would have left immediately.

Not a fan of keyless entry systems. Guess im old fasgioned as i like a key!! The bed in my room was awful, thinnest mattress ive ever slept on and the the noisiest bed frame that made silly noises every time i moved in the night. Poor nights sleep equals a grumpy middle aged man

Not a fan of keyless entry systems. Guess im old fasgioned as i like a key!! The bed in my room was awful, thinnest mattress ive ever slept on and the the noisiest bed frame that made silly noises every time i moved in the night. Poor nights sleep equals a grumpy middle aged man

Arrived and after getting last space for parking( only 4 available) I used access codes to get into the property and then my room. The room had not been cleaned from previous guest and obvious signs bed had not been remade either. I complained and was given another room only to find rubbish in that one also. Disgusting