This is my second time staying at this hotel. We left our phone at the reception when we checked out. We didn’t know until the receptionist run after us and brought our phone. It had been more than 5 min after we left the hotel. She must have been looking for us quite a while in 95 Celsius hot weather. We were so touched by her kindness.The staff were all kind and friendly. The room was very clean and amenities were good. The location was close to the station and convenient. We are very pleased to stay at this hotel. Definitely coming back again.

This is my second time staying at this hotel. We left our phone at the reception when we checked out. We didn’t know until the receptionist run after us and brought our phone. It had been more than 5 min after we left the hotel. She must have been looking for us quite a while in 95 Celsius hot weather. We were so touched by her kindness.The staff were all kind and friendly. The room was very clean and amenities were good. The location was close to the station and convenient. We are very pleased to stay at this hotel. Definitely coming back again.

Very clean and well located.

Very clean and well located.

Very clean, convenient area! Wasn’t expecting hotel room to be as clean and comfortable. Clean towels, spacious bathroom, comfortable pyjamas etc. staff was extremely hospitable as well. Didn’t get to use this time but restaurant becomes a lounge at night with free drinks! Would definitely try out the same hotel in different locations.

Very clean, convenient area! Wasn’t expecting hotel room to be as clean and comfortable. Clean towels, spacious bathroom, comfortable pyjamas etc. staff was extremely hospitable as well. Didn’t get to use this time but restaurant becomes a lounge at night with free drinks! Would definitely try out the same hotel in different locations.

The staffs are very nice, the breakfast is good, and the room is clean. Amenity items can be taken at the ground floor.

The staffs are very nice, the breakfast is good, and the room is clean. Amenity items can be taken at the ground floor.

It was convenient and affordable, only issue was we went to the wrong Richmond Hotel that was closer to rail station. It would be good if the two were easier to distinguish from each other.

It was convenient and affordable, only issue was we went to the wrong Richmond Hotel that was closer to rail station. It would be good if the two were easier to distinguish from each other.

The staff are very polite, helpful and professional. The location of the hotel is very close by the JR subway station and good ramen restaurant. The room is clean.

The staff are very polite, helpful and professional. The location of the hotel is very close by the JR subway station and good ramen restaurant. The room is clean.

Clean room

Clean room

Highly recommend this place.

Highly recommend this place.

Service is good.

Service is good.

Very clean and comfortable hotel. 5 minute walk from the shinkansen exit of Nagoya station. Staff was friendly and room was very comfortable and a decent size compared to a lot of other Japanese hotels.

The Hotel is nice and tidy. its about 15 walk from nagoya station. 20 mins walk to the nearest supermarket

Very clean and comfortable hotel. 5 minute walk from the shinkansen exit of Nagoya station. Staff was friendly and room was very comfortable and a decent size compared to a lot of other Japanese hotels.

The Hotel is nice and tidy. its about 15 walk from nagoya station. 20 mins walk to the nearest supermarket

Breakfast buffet was excellent!

Breakfast buffet was excellent!

Comfortable, convenient and reasonably priced.

Very nice, clean business hotel. Larger room than other hotels of the same type.

I have trouble with the television to access the internet and watch on YouTube. Maybe it’s not allowed to watch YouTube free in Japan ?

Staff are all very helpful. Rooms are very very clean

Staff are all very helpful. Rooms are very very clean

Nice location. Comprehensive equipment, and nice room. Tidy and clean.

Nice location. Comprehensive equipment, and nice room. Tidy and clean.

The staff are very helpful and helped us a lot in our travel planning. The hotel is about 10mins walk to the main train station and big shopping malls. There is a yummy fried chicken wings eatery just opposite the nearby traffic junction and also a convenience shop. Like most business hotel in the city centre, the room could have been bigger so have more space for luggage.