Very dated. Beds are like concrete. Bathrooms are very dated, and the faucet on the sink is strangely placed in the upper right corner, so water goes off the side. The sheets are probably a decade old or older - torn and stained. The location and people working here are the only plus. Would I stay again, only if absolutely no other location is available... like it was this time. The owner obviously does not care about this property.

Convenient for an overnight but a bit lacking in ambience.

Convenient for an overnight but a bit lacking in ambience.

The quality of the rooms and hotel are not up to standards.

The quality of the rooms and hotel are not up to standards.

It’s not as advertised seems very run down due to lack of proper maintenance.

It’s not as advertised seems very run down due to lack of proper maintenance.

The hotel is nice and clean

The hotel is nice and clean

Location location, i had an overnight connection , this hotel is comfortable and almost next door to the airport

Very clean good option for business customers

Very clean good option for business customers

THE PLACE IS TO DARK BED TO Hard Pillows are half size. NO FACE CLOTH IN BATHROOMS NO REMOTE CONTROL IN ONE ROOM. TERRIBLE WORST ONE WE EVER STAYED in. THANK GOD IT WAS ONE NIGHT

THE PLACE IS TO DARK BED TO Hard Pillows are half size. NO FACE CLOTH IN BATHROOMS NO REMOTE CONTROL IN ONE ROOM. TERRIBLE WORST ONE WE EVER STAYED in. THANK GOD IT WAS ONE NIGHT

Nothing was unique, the bed was hard andshifting ,the toilet was moving not happy with it did not worth the price I paid.

Nothing was unique, the bed was hard andshifting ,the toilet was moving not happy with it did not worth the price I paid.

The close location to the airport was the main reason we selected it. But overall, it was an underwhelming experience. It was poorly maintained, the staff poorly trained. The room was clean, the food was good, but the service was minimal. We will not be back.

The close location to the airport was the main reason we selected it. But overall, it was an underwhelming experience. It was poorly maintained, the staff poorly trained. The room was clean, the food was good, but the service was minimal. We will not be back.

Staff were pleasant but room was not properly cleaned and toilet didn’t flush consistently. The maintenance did nothing to fix it when notified and said it was just filling slowly and didn’t care to do anything about it and would not give us another room. Center of the hotel had a feature pond which was full of greenish water that definitely had not been cleaned in a while. Would not stay here again

Staff were pleasant but room was not properly cleaned and toilet didn’t flush consistently. The maintenance did nothing to fix it when notified and said it was just filling slowly and didn’t care to do anything about it and would not give us another room. Center of the hotel had a feature pond which was full of greenish water that definitely had not been cleaned in a while. Would not stay here again

perfect for a qucik transfer night - that's it

perfect for a qucik transfer night - that's it

This hotel is a total dump. The hotel misrepresents themselves on the internet. We got there and were shocked at the terrible room they tried to give us. We stayed in the room for about five minutes trying to decide what to do. In those five minutes we took one tag off a suitcase and put in the trash. The hotel supervisor then told us that we had to pay for the five minute stay in the room because we put one luggage tag in the trash. We tried to get a refund for the two night stay but they said NO because we put a luggage tag in the trash and because we turned down a second room they showed us. The second room was larger but just as dumpy as the first. We found a good place to stay with our phone and got a taxi to it. The Regent Star was a total waist of over $300. Do not believe anything they tell you or the impression they give on the internet. Do not stay here.

This hotel is a total dump. The hotel misrepresents themselves on the internet. We got there and were shocked at the terrible room they tried to give us. We stayed in the room for about five minutes trying to decide what to do. In those five minutes we took one tag off a suitcase and put in the trash. The hotel supervisor then told us that we had to pay for the five minute stay in the room because we put one luggage tag in the trash. We tried to get a refund for the two night stay but they said NO because we put a luggage tag in the trash and because we turned down a second room they showed us. The second room was larger but just as dumpy as the first. We found a good place to stay with our phone and got a taxi to it. The Regent Star was a total waist of over $300. Do not believe anything they tell you or the impression they give on the internet. Do not stay here.

Staff was excellent especially the lady from room service. She ensured we had everything we asked for.

Staff was excellent especially the lady from room service. She ensured we had everything we asked for.

Upon arrival after 1am in the morning. The security guard, did not budge at the gate to see if I was a guest and needed to enter the premises. I had to come out of my car to ask if this was the entrance. The staff did an adequate job, switching my rooms from what they originally assigned, to a two bedroom which I requested. They offered me a ground floor unit which was convenient for my elderly mom. However, they checked the room and said it was ok, however, after setteling in and getting ready for a bath there was no towels, rags, or hand cloth. I went to the front desk and she proceeded to hand me 1 hand towel. I asked for a full set, for both guest. She said she can only give me one at the moment, but someone will bring another one. Non ever came and I shared this via checkout the next day. Also, the bathroom appeared incomplete. The shower either needed a door, or a separation to not allow water from the standing shower to spill over into the toilet and vanity area. It was a mess and was worried that I would have slipped... and no towels to step on the floor to wipe up the water. Breakfast was good.

Upon arrival after 1am in the morning. The security guard, did not budge at the gate to see if I was a guest and needed to enter the premises. I had to come out of my car to ask if this was the entrance. The staff did an adequate job, switching my rooms from what they originally assigned, to a two bedroom which I requested. They offered me a ground floor unit which was convenient for my elderly mom. However, they checked the room and said it was ok, however, after setteling in and getting ready for a bath there was no towels, rags, or hand cloth. I went to the front desk and she proceeded to hand me 1 hand towel. I asked for a full set, for both guest. She said she can only give me one at the moment, but someone will bring another one. Non ever came and I shared this via checkout the next day. Also, the bathroom appeared incomplete. The shower either needed a door, or a separation to not allow water from the standing shower to spill over into the toilet and vanity area. It was a mess and was worried that I would have slipped... and no towels to step on the floor to wipe up the water. Breakfast was good.

Hotel.should have a airport shuttle. 10usd to get to the aipprt in an airport taxi which is less than 5 mi.ns away is crazy

Hotel.should have a airport shuttle. 10usd to get to the aipprt in an airport taxi which is less than 5 mi.ns away is crazy

Clean, friendly personnel and close to the airport

Clean, friendly personnel and close to the airport