Very clean and nicely decorated. Spacious room with a very comfortable daybed. Excellent location on a side alley.

Very clean and nicely decorated. Spacious room with a very comfortable daybed. Excellent location on a side alley.

Amazing hotel!!! Excellent location, literally steps from Duomo and all historical sites. The staff it’s amazing, breakfast was great

Amazing hotel!!! Excellent location, literally steps from Duomo and all historical sites. The staff it’s amazing, breakfast was great

WIFI IS NOT OFFERED HERE. This property does not have WiFi and cell service is nonexistent. If wifi is important to you, find another option. We didn't notice when booking that WiFi is not included, and it is listed that way so the fault is ours. But be warned that there is no wifi and no TV. The location is fantastic, other than being noisy from around 6am until after midnight. Noise from trash collection will wake you up at 6am and people walking by talking loudly will keep you awake until at least midnight. If you wear ear plugs and an eye mask you should be fine. The room itself was okay. The bed is firm, but not too bad. There's a small hair dryer and soap/shampoo are provided. There was a minor maintenance issue with the mini-fridge (it had leaked and left a puddle when we arrived) but the management fixed it quickly (even on a Sunday morning) as soon as they were notified. If the place had WiFi we would recommend it, but it did make for some major frustration since this was a brief stop during a work trip for us.

WIFI IS NOT OFFERED HERE. This property does not have WiFi and cell service is nonexistent. If wifi is important to you, find another option. We didn't notice when booking that WiFi is not included, and it is listed that way so the fault is ours. But be warned that there is no wifi and no TV. The location is fantastic, other than being noisy from around 6am until after midnight. Noise from trash collection will wake you up at 6am and people walking by talking loudly will keep you awake until at least midnight. If you wear ear plugs and an eye mask you should be fine. The room itself was okay. The bed is firm, but not too bad. There's a small hair dryer and soap/shampoo are provided. There was a minor maintenance issue with the mini-fridge (it had leaked and left a puddle when we arrived) but the management fixed it quickly (even on a Sunday morning) as soon as they were notified. If the place had WiFi we would recommend it, but it did make for some major frustration since this was a brief stop during a work trip for us.

Overall this property was good/great: Location: Great — Although Vernazza is a small town so I suppose any property would be great. The property was just around the corner from the office you need to check-in at. Communication: Good — They did a good job in contacting me and providing necessary information for checking in, or in our case, late check-in. I do think they should provide late check-in information from the get go if they don’t hear back within 24 hours instead of waiting to see if you’ll arrive after their regular check-in time, which is 6pm. When you’re traveling and hopping around sometime the time changes from what you initially anticipated it to be. In our situation, our wifi wasn’t working at the hotel (not their problem) we were staying at prior to this stay, but luckily I was able to get some right before we were heading there. Had I not, I don’t know if we would’ve gotten the information we needed prior to arriving. They can use a little help in the amenities, a provided beach towel or separate towel to use at the beach would’ve been useful, since it is a beach town.

Overall this property was good/great: Location: Great — Although Vernazza is a small town so I suppose any property would be great. The property was just around the corner from the office you need to check-in at. Communication: Good — They did a good job in contacting me and providing necessary information for checking in, or in our case, late check-in. I do think they should provide late check-in information from the get go if they don’t hear back within 24 hours instead of waiting to see if you’ll arrive after their regular check-in time, which is 6pm. When you’re traveling and hopping around sometime the time changes from what you initially anticipated it to be. In our situation, our wifi wasn’t working at the hotel (not their problem) we were staying at prior to this stay, but luckily I was able to get some right before we were heading there. Had I not, I don’t know if we would’ve gotten the information we needed prior to arriving. They can use a little help in the amenities, a provided beach towel or separate towel to use at the beach would’ve been useful, since it is a beach town.