Very dated interior. Towels and toiletries not in room, had to ask Restaurant closed but no prior notice (and advertising within the hotel providing hours which ended up being inaccurate.

Very dated interior. Towels and toiletries not in room, had to ask Restaurant closed but no prior notice (and advertising within the hotel providing hours which ended up being inaccurate.

I am VERY disappointed in this place! I requested a city view, didn’t get it, requested a room with a bathtub, didn’t get it! There were supposed to be robes in the room, NONE! No restaurants were open in hotel, my room had torn sheets, and no where to actually plug my electronics in! For the price I paid, I certainly expected a better experience!!!!!

I am VERY disappointed in this place! I requested a city view, didn’t get it, requested a room with a bathtub, didn’t get it! There were supposed to be robes in the room, NONE! No restaurants were open in hotel, my room had torn sheets, and no where to actually plug my electronics in! For the price I paid, I certainly expected a better experience!!!!!

This place has gone downhill. If check in as a certain time, the room needs to be ready. You already have one of the latest check ins around (4pm) and travelers rely on this. Feels like a bunch of kids trying to run their first hotel.

This place has gone downhill. If check in as a certain time, the room needs to be ready. You already have one of the latest check ins around (4pm) and travelers rely on this. Feels like a bunch of kids trying to run their first hotel.

Our room is large and rather without personality but we like it. There were no bathrobes and they were not provided until I asked a second time, 5-1/ hours later. The phone in the room either doesn't work or is too hard for us to figure out. The room has been very cold but a friendly service technician came up and found the previous tenant had found the room too warm so the unit had been set to provide only cold air. The temperature had been quiet for a number of days but lately it has been in the high sixties during the day and down to freezing at night. We're still waiting on an extra blanket but it looks like we won't need it. There are loud guests in the hallway and it's past midnight. Also, only one of the robes has a belt, but I may have dropped it since they gave me robes at the front desk and the belts were not attached. I filled this out because I received a request to submit concerning our check-in experience, but the questions include much more.

Our room is large and rather without personality but we like it. There were no bathrobes and they were not provided until I asked a second time, 5-1/ hours later. The phone in the room either doesn't work or is too hard for us to figure out. The room has been very cold but a friendly service technician came up and found the previous tenant had found the room too warm so the unit had been set to provide only cold air. The temperature had been quiet for a number of days but lately it has been in the high sixties during the day and down to freezing at night. We're still waiting on an extra blanket but it looks like we won't need it. There are loud guests in the hallway and it's past midnight. Also, only one of the robes has a belt, but I may have dropped it since they gave me robes at the front desk and the belts were not attached. I filled this out because I received a request to submit concerning our check-in experience, but the questions include much more.

The website said newly renovated. My room was not renovated, it was dated. I called the front desk to send a cot to the room, it never arrived. The elevator was dirty.

Great experience at the Bellevue

The website said newly renovated. My room was not renovated, it was dated. I called the front desk to send a cot to the room, it never arrived. The elevator was dirty.

Great experience at the Bellevue

I know it will be renovated soon. Only problem right now was the single functioning elevator

I know it will be renovated soon. Only problem right now was the single functioning elevator

I found the front desk to be cool, and was generally underwhelmed by my welcome. It also seemed understaffed. I found the room extremely mediocre with aging infrastructure, and I could not get hot water out of the tap. There were less expensive options on your site, and I felt that paying over $400 a night. Should’ve got me a better experience.

I found the front desk to be cool, and was generally underwhelmed by my welcome. It also seemed understaffed. I found the room extremely mediocre with aging infrastructure, and I could not get hot water out of the tap. There were less expensive options on your site, and I felt that paying over $400 a night. Should’ve got me a better experience.

Great historic hotel in downtown Philadelphia. The staff were excellent. The room was good for the age of the hotel. My one major complaint was the noise from outside. From 9pm throughout the night, dirt bikes and loud vehicles drive recklessly down the road echoing into the hotel. There is no noice insulation. This is a major problem and will keep people from visiting this city if things do not change.

Great historic hotel in downtown Philadelphia. The staff were excellent. The room was good for the age of the hotel. My one major complaint was the noise from outside. From 9pm throughout the night, dirt bikes and loud vehicles drive recklessly down the road echoing into the hotel. There is no noice insulation. This is a major problem and will keep people from visiting this city if things do not change.

Historic Hotel in heart of busy downtown. Walking distance from theater and many eateries and bars!

Historic Hotel in heart of busy downtown. Walking distance from theater and many eateries and bars!

Very oil and congested look hotel. Rooms are not that great also.

Very oil and congested look hotel. Rooms are not that great also.

The property is in a great location, however it is very old.

The property is in a great location, however it is very old.

The receptionists were great. The rooms were amazing. The location was perfect. So many restaurants and historical places are within walking distance.

The receptionists were great. The rooms were amazing. The location was perfect. So many restaurants and historical places are within walking distance.

It was ok, very old and elegant visually but all the services were far from each other, it wasn’t your standard hotel

It was ok, very old and elegant visually but all the services were far from each other, it wasn’t your standard hotel

Historic hotel, but had modern upgrades. Very central location. Sad that the food court and shops were not open, but heard that they are working on bringing them back. The restaurant had great food and service.

The stay was great. The room smelled of cleaner or some version of disinfectant. It was not unpleasant, but it was prominent. The bed was comfy and the gym equipment was great.

Historic hotel, but had modern upgrades. Very central location. Sad that the food court and shops were not open, but heard that they are working on bringing them back. The restaurant had great food and service.

The stay was great. The room smelled of cleaner or some version of disinfectant. It was not unpleasant, but it was prominent. The bed was comfy and the gym equipment was great.