I stayed in a 2 BR Apt on a Sat & Sunday night. Here are details: - Check In: This is the most confusing part, by far. You will receive many emails and links to sign up for their services... that was a little annoying. When you arrive you drive up to the parking garage (also to confirm - parking is free and you have a garage fab pass to let you in and out as you wish) and have to click a link to get the keys out of a lockbox area. That process was VERY confusing, because my link wasn't working, the hyperlink didn't go anywhere. Thankfully the Prop Manager was literally standing there helping someone else check in and she helped me. Her name is Jyssica and she was fantastic! She gave me her cell # to call if I needed anything at all. Once I got the keys and she told me what direction to walk to get into the building, it was easy peasy for the rest of my stay. The apt was great - very clean, and great setup. the bedrooms are kinda small but the beds were very comfy. Full baths were great and spacious in each room. The kitchen and living room were a great touch to have for a 'hotel'. The building is cheaply built, I heard the folks in the apt above walking around, but as a short term guest it didn't bother me. Location is wonderful -- super easy to walk anywhere downtown. I give this a 9/10. If they can somehow figure out how to make check in much less confusing it'd be a 10/10.

I stayed in a 2 BR Apt on a Sat & Sunday night. Here are details: - Check In: This is the most confusing part, by far. You will receive many emails and links to sign up for their services... that was a little annoying. When you arrive you drive up to the parking garage (also to confirm - parking is free and you have a garage fab pass to let you in and out as you wish) and have to click a link to get the keys out of a lockbox area. That process was VERY confusing, because my link wasn't working, the hyperlink didn't go anywhere. Thankfully the Prop Manager was literally standing there helping someone else check in and she helped me. Her name is Jyssica and she was fantastic! She gave me her cell # to call if I needed anything at all. Once I got the keys and she told me what direction to walk to get into the building, it was easy peasy for the rest of my stay. The apt was great - very clean, and great setup. the bedrooms are kinda small but the beds were very comfy. Full baths were great and spacious in each room. The kitchen and living room were a great touch to have for a 'hotel'. The building is cheaply built, I heard the folks in the apt above walking around, but as a short term guest it didn't bother me. Location is wonderful -- super easy to walk anywhere downtown. I give this a 9/10. If they can somehow figure out how to make check in much less confusing it'd be a 10/10.

The shower was hot enough and the bed and pillows were comfortable. Everything was clean and ready to go. All good. No complaints. The TV experience was lame. All smart TV's which required your own accounts to watch anything at all. The blinds didn't close out the direct light from street lights, so it was a constant source of bright light irritants when trying to sleep. The sounds from the street life and traffic were - just outside your window loud - but drowned out by the relentless movement of trains at all hours of the night. I never saw a pool. Maybe it was behind the complex across the street. No signs to invite you to find it.

The shower was hot enough and the bed and pillows were comfortable. Everything was clean and ready to go. All good. No complaints. The TV experience was lame. All smart TV's which required your own accounts to watch anything at all. The blinds didn't close out the direct light from street lights, so it was a constant source of bright light irritants when trying to sleep. The sounds from the street life and traffic were - just outside your window loud - but drowned out by the relentless movement of trains at all hours of the night. I never saw a pool. Maybe it was behind the complex across the street. No signs to invite you to find it.

The check in process is terrible. The address for the key cafe is wrong and the directions aren’t good either. It took a half an hour to just find the key cafe after I paid for an early check in when I tried to get the key it told me it was too early. The location is good for being in the city but overall it’s a pain. Also, the people above us were stomping around at all hours of the night so we got no sleep.

The check in process is terrible. The address for the key cafe is wrong and the directions aren’t good either. It took a half an hour to just find the key cafe after I paid for an early check in when I tried to get the key it told me it was too early. The location is good for being in the city but overall it’s a pain. Also, the people above us were stomping around at all hours of the night so we got no sleep.

Couldn't get key to room until 4:00 and to check out at 10:00 which is the earliest I have ever had to check out. Did not get the instructions on how to get key or what I could get it until last minute. No instruction on how to work the elevator as to how to get room we kept getting on different level of parking garage. I was total chaos. I got the parking pass but it would not work, so I had to pay an extra 80.00 for that which I would like to be refunded. Ordered 75.00 worth of pizza that never got delivered. They said they left it on the table outside but was not there.

Couldn't get key to room until 4:00 and to check out at 10:00 which is the earliest I have ever had to check out. Did not get the instructions on how to get key or what I could get it until last minute. No instruction on how to work the elevator as to how to get room we kept getting on different level of parking garage. I was total chaos. I got the parking pass but it would not work, so I had to pay an extra 80.00 for that which I would like to be refunded. Ordered 75.00 worth of pizza that never got delivered. They said they left it on the table outside but was not there.