Everything was perfect, except the check in and check out. We waited for hours for our room to be ready and when it was ready nobody told us, we were just sitting in the lobby for hours waiting. And for the check out the lady was so rude to us, she made us wait to check out, and she wasn’t doing anything, we just stood around waiting to check out and for her to get the taxi information to let him in to the resort. It’s my first time staying at this iberostar, the property is amazing but the front desk team should be more friendly!!

Everything was perfect, except the check in and check out. We waited for hours for our room to be ready and when it was ready nobody told us, we were just sitting in the lobby for hours waiting. And for the check out the lady was so rude to us, she made us wait to check out, and she wasn’t doing anything, we just stood around waiting to check out and for her to get the taxi information to let him in to the resort. It’s my first time staying at this iberostar, the property is amazing but the front desk team should be more friendly!!

This Hotel extends all the tedious parts of your real life into your vacation in a sneaky way. there is no room for spontaneous decisions. Want a pool chair? Get up at 7 and reserve it! Want a towel? go back to your room and search for your deposit card. Want to use the gym? can’t just go. reserve ahead with phone hotline matathon (press 1 for… 2 for… type). Want to eat a la carte? reserve at a counter with limited hours. you need to do this at the very first day or you won’t get a table! (btw, „all inclusive“ means only 2 times per stay, not however many times you want…) Safe out of battery and beeping? The guy comes and takes the old ones out but go dial reception again yourself to get new ones.

This Hotel extends all the tedious parts of your real life into your vacation in a sneaky way. there is no room for spontaneous decisions. Want a pool chair? Get up at 7 and reserve it! Want a towel? go back to your room and search for your deposit card. Want to use the gym? can’t just go. reserve ahead with phone hotline matathon (press 1 for… 2 for… type). Want to eat a la carte? reserve at a counter with limited hours. you need to do this at the very first day or you won’t get a table! (btw, „all inclusive“ means only 2 times per stay, not however many times you want…) Safe out of battery and beeping? The guy comes and takes the old ones out but go dial reception again yourself to get new ones.

Very good, the place and the food

Very good, the place and the food

Beautiful property located at the beautiful Praia do Forte Beach. Nice rooms but the food at all Iberostar hotel around the world is mediocre. Drinks were not premium but were OK. Great service and excellent customer service. overall, I had a good stay but I would not return..

Beautiful property located at the beautiful Praia do Forte Beach. Nice rooms but the food at all Iberostar hotel around the world is mediocre. Drinks were not premium but were OK. Great service and excellent customer service. overall, I had a good stay but I would not return..

The resort was very clean and the customer service was amazing.

The resort was very clean and the customer service was amazing.

The staff was all very nice and helpful - especially those who tried helping us with our language barrier! Our only negative comment is the room smelled terribly musty/moldy and no cleaning could get that out . I had to wash all my clothes that I took even if I hadn’t worn some of them !

The staff was all very nice and helpful - especially those who tried helping us with our language barrier! Our only negative comment is the room smelled terribly musty/moldy and no cleaning could get that out . I had to wash all my clothes that I took even if I hadn’t worn some of them !

Nice resort, good food and drinks, nice pool. Beach not so much. Good measurements against COVID-19. Good shows at night. Overall pleasant stay, i would stay again.

Nice resort, good food and drinks, nice pool. Beach not so much. Good measurements against COVID-19. Good shows at night. Overall pleasant stay, i would stay again.

Potentially an excellent place to go with friends or family. Unfortunately at times the service was slow. The food quality was average and only a buffet option is available when staying less than 3 days. Even if staying more days, the restaurants are not guaranteed. The steakhouse restaurant was very average and we waited two hours on a main course. Only one restaurant (out of 5) was open daily while we were there. We upgraded to Prestige in the last 2 days and had an excellent level of service, highly recommended. Beautiful pool, views and higher quality drinks and a few small petiscos. I got the impression that staff can make very little decisions for themselves. Every small request goes up and down through management levels, leaving people highly stressed in a place they go to enjoy. In 3 days we spent an unimaginable time at reception for very basic requirements.

Potentially an excellent place to go with friends or family. Unfortunately at times the service was slow. The food quality was average and only a buffet option is available when staying less than 3 days. Even if staying more days, the restaurants are not guaranteed. The steakhouse restaurant was very average and we waited two hours on a main course. Only one restaurant (out of 5) was open daily while we were there. We upgraded to Prestige in the last 2 days and had an excellent level of service, highly recommended. Beautiful pool, views and higher quality drinks and a few small petiscos. I got the impression that staff can make very little decisions for themselves. Every small request goes up and down through management levels, leaving people highly stressed in a place they go to enjoy. In 3 days we spent an unimaginable time at reception for very basic requirements.

The hotel is located at beautiful premises. The staff is very kind. The only suggestions I would make to the hotel are: 1-room service: there is no room service. A lot of guests come with family and children and at least a basic room service (being this an all inclusive hotel, it is a standard I guess) 2-towels: you get a card to exchange for a towel at the pool. If you loose it there a charge. This is a bumer. The while point of paying an all inclusive is not to have to carry around wallet or any other thing

The hotel is located at beautiful premises. The staff is very kind. The only suggestions I would make to the hotel are: 1-room service: there is no room service. A lot of guests come with family and children and at least a basic room service (being this an all inclusive hotel, it is a standard I guess) 2-towels: you get a card to exchange for a towel at the pool. If you loose it there a charge. This is a bumer. The while point of paying an all inclusive is not to have to carry around wallet or any other thing

I freaking love this hotel! My wife and I are still raving about it and telling all our friends about how they need to visit! We can’t wait to come back! The food was wonderful, the beach was gorgeous, the rooms were confortável and clean! Adorei muito! Entertainment at night and the staff is so nice! Best hotel we have stayed at for sure :)

I freaking love this hotel! My wife and I are still raving about it and telling all our friends about how they need to visit! We can’t wait to come back! The food was wonderful, the beach was gorgeous, the rooms were confortável and clean! Adorei muito! Entertainment at night and the staff is so nice! Best hotel we have stayed at for sure :)

Lovely

Lovely

if you want to relax and enjoy a wonderful beach, eating good and enjoying the " jeitinho Baiano", this is the place. we spend wonderful days with my son here. I look forward to visit again

if you want to relax and enjoy a wonderful beach, eating good and enjoying the " jeitinho Baiano", this is the place. we spend wonderful days with my son here. I look forward to visit again

ÓTIMA,VOLTAREMOS COM CERTEZA.

ÓTIMA,VOLTAREMOS COM CERTEZA.

Hotel is fantastic. Very beautiful. The beach is clean, with soft sand, where even children can play around. Hotel staff is available to serve in the beach area. The pool is like a beach without waves. Huge, with salt water, satisfying children and adults. Restaurant are very good. Take care of not indulging in food too much not to gain weight. Thematic restaurants is a plus, specially the Japanese one. There are a lot of activities for all ages. Every night by 10 pm there is a different show. Our room was spacious and kept clean every day. Air conditioning could be better, lacking temperature control, having only 3 air flow regulations. Although staying during Fall, temperatures are high and very sunny. All in all, worthed it a lot.

Hotel is fantastic. Very beautiful. The beach is clean, with soft sand, where even children can play around. Hotel staff is available to serve in the beach area. The pool is like a beach without waves. Huge, with salt water, satisfying children and adults. Restaurant are very good. Take care of not indulging in food too much not to gain weight. Thematic restaurants is a plus, specially the Japanese one. There are a lot of activities for all ages. Every night by 10 pm there is a different show. Our room was spacious and kept clean every day. Air conditioning could be better, lacking temperature control, having only 3 air flow regulations. Although staying during Fall, temperatures are high and very sunny. All in all, worthed it a lot.

Overall, it is a very nice property with 3 pools, etc. right on the beach. Therefore I was on the 3rd floor and there was no elevator (nor help) to carry my heavy luggage up… The food was ok. I understand it is difficult to have great quality for so many people, especially when so many of these just waste it, but I was expecting a little better. Regardless, I enjoy my stay and recommend the place.

Overall, it is a very nice property with 3 pools, etc. right on the beach. Therefore I was on the 3rd floor and there was no elevator (nor help) to carry my heavy luggage up… The food was ok. I understand it is difficult to have great quality for so many people, especially when so many of these just waste it, but I was expecting a little better. Regardless, I enjoy my stay and recommend the place.

Everything was perfect. Great times. It was my honeymoon.

Everything was perfect. Great times. It was my honeymoon.