What I arrived late at night at the hotel, I was waiting to be served as a customer in front was complaining that there was no water to thr property. Not what you want to hear on arrival..the Night Manager was friendly and professional despite the obvious pressure. I paid extra for a sea facing room. I got a garden view with sea at rhr end of it. Not what I had in mind. There was no restaurant on site (being refurbished he said). I had not eaten since the cheese & biscuits at lunchtime.on.the plane at 2. And it was 8.30pm by the time I checked in. I booked another place for the rest of my holiday and asked for a refund which I did not receive. I dont know why Expedia allowed the apartments to be advertised when there was no water supply to.the property. Also no restaurant. I had two biscuits and water for dinner. Awful experience not helped by the day time staff who refused to refund me or accept that I did not have a sea view room. Among other things. I've never been to Tenerife and a single woman travelling on her own and I did not feel safe enough to go out on my own in the area. The room had a comfortable bed and pillow but was hot and airless. The rooms look like they've been decorated by IKEA. Plastic chairs on the balcony which is sizeable. I got lost finding the room and noticed several rooms were being finished so works are still being carried out at the property and I would not have booked it if I had known. I left thr next day, as I had booked somewhere else

What I arrived late at night at the hotel, I was waiting to be served as a customer in front was complaining that there was no water to thr property. Not what you want to hear on arrival..the Night Manager was friendly and professional despite the obvious pressure. I paid extra for a sea facing room. I got a garden view with sea at rhr end of it. Not what I had in mind. There was no restaurant on site (being refurbished he said). I had not eaten since the cheese & biscuits at lunchtime.on.the plane at 2. And it was 8.30pm by the time I checked in. I booked another place for the rest of my holiday and asked for a refund which I did not receive. I dont know why Expedia allowed the apartments to be advertised when there was no water supply to.the property. Also no restaurant. I had two biscuits and water for dinner. Awful experience not helped by the day time staff who refused to refund me or accept that I did not have a sea view room. Among other things. I've never been to Tenerife and a single woman travelling on her own and I did not feel safe enough to go out on my own in the area. The room had a comfortable bed and pillow but was hot and airless. The rooms look like they've been decorated by IKEA. Plastic chairs on the balcony which is sizeable. I got lost finding the room and noticed several rooms were being finished so works are still being carried out at the property and I would not have booked it if I had known. I left thr next day, as I had booked somewhere else

Stayed here for a week 1st june 2024 - 8th june 2024 with my partner. Upon arriving we parked on the free carpark opposite the hotel roughly 15 seconds away. Greeted by a lovely gentleman on the front desk unsure of the name but he was great and talked us through everything we needed to know during our stay. We stayed in the newly furbished apartment which was lovely and accommodated all of our needs. The pool area was great and the sea salt pool was massive and beautiful to look at aswell as the sea. They had a pool bar which was open 10am to 6am which offered drinks and a selection of food. Overall the stay was brilliant. The only things i would suggest to the hotel to look into for the future would be a slightly later check out than 10am or have the option to keep the room on, the rooms cleaned more often as I found one time during our week stay wasn’t enough and air con fitted if possible as the fan in the bedroom just circulated hot air. But overall lovely place.

Stayed here for a week 1st june 2024 - 8th june 2024 with my partner. Upon arriving we parked on the free carpark opposite the hotel roughly 15 seconds away. Greeted by a lovely gentleman on the front desk unsure of the name but he was great and talked us through everything we needed to know during our stay. We stayed in the newly furbished apartment which was lovely and accommodated all of our needs. The pool area was great and the sea salt pool was massive and beautiful to look at aswell as the sea. They had a pool bar which was open 10am to 6am which offered drinks and a selection of food. Overall the stay was brilliant. The only things i would suggest to the hotel to look into for the future would be a slightly later check out than 10am or have the option to keep the room on, the rooms cleaned more often as I found one time during our week stay wasn’t enough and air con fitted if possible as the fan in the bedroom just circulated hot air. But overall lovely place.

room was beautiful and clean , staff were all friendly and helpful and pool was beautiful. only downside is no entertainment or restaurant but there’s a shop across the road and plenty of places to get food. we had a sea view room and it was stunning especially watching the waves in the evening build up. would definitely go again.

room was beautiful and clean , staff were all friendly and helpful and pool was beautiful. only downside is no entertainment or restaurant but there’s a shop across the road and plenty of places to get food. we had a sea view room and it was stunning especially watching the waves in the evening build up. would definitely go again.

The building from outside looks awful but don’t judge the book by its cover totally goes well for this hotel. Newly renovated, pool connecting to the sea, room has both microwave and hob with fridge.Very nice place to stay for a quite holiday!

The building from outside looks awful but don’t judge the book by its cover totally goes well for this hotel. Newly renovated, pool connecting to the sea, room has both microwave and hob with fridge.Very nice place to stay for a quite holiday!

I stayed in an apartment that looked like it was recently refurbished. Great apartment and well set out. I wanted a quiet location and this fit the bill perfectly.

I stayed in an apartment that looked like it was recently refurbished. Great apartment and well set out. I wanted a quiet location and this fit the bill perfectly.

Very nice apartment, the pictures shown in Hotels website do not match the reality, the apartments were renewed and are now shinning and equipped with everything new

Very nice apartment, the pictures shown in Hotels website do not match the reality, the apartments were renewed and are now shinning and equipped with everything new

Highly recommend giving this hotel a chance. Yes, it looks like a car park from the outside, but how long do you intend to spend looking at that view when you have a wonderful sea pool and and are positioned literally on the edge of the sea. The highlights of this hotel are the views, it's cleanliness, comfortable firm beds, amazing water pressure in the shower, a huge sea water pool and the courteous, friendly, hard working, helpful staff. I had an issue that needed attention. Reception listened and referred me to the manager. We had an amicable discussion and the situation was resolved. The manager clearly appreciates his staff and has realistic ambitions to improve the hotel. The restaurant chef's catered to my garlic intolerance and cooked me meet or fish without garlic. This was well above and beyond what I would have expected in a 3* hotel. Huge thanks to them. The not so good. The hotel is of concrete construction, typical of the period, tired and in need of a range of repairs. If you can see past this and remember that you have probably paid a relatively low price you should enjoy your holiday. One thing we definitely found irritating was the number of smokers. It was possible to find sunbeds that were spaced out more and further from the bar so we managed to minimise the impact. The hotel should definitely consider allocating non smoking areas in the bar and in the pool patio areas. We would definitely stay at this hotel again.

Highly recommend giving this hotel a chance. Yes, it looks like a car park from the outside, but how long do you intend to spend looking at that view when you have a wonderful sea pool and and are positioned literally on the edge of the sea. The highlights of this hotel are the views, it's cleanliness, comfortable firm beds, amazing water pressure in the shower, a huge sea water pool and the courteous, friendly, hard working, helpful staff. I had an issue that needed attention. Reception listened and referred me to the manager. We had an amicable discussion and the situation was resolved. The manager clearly appreciates his staff and has realistic ambitions to improve the hotel. The restaurant chef's catered to my garlic intolerance and cooked me meet or fish without garlic. This was well above and beyond what I would have expected in a 3* hotel. Huge thanks to them. The not so good. The hotel is of concrete construction, typical of the period, tired and in need of a range of repairs. If you can see past this and remember that you have probably paid a relatively low price you should enjoy your holiday. One thing we definitely found irritating was the number of smokers. It was possible to find sunbeds that were spaced out more and further from the bar so we managed to minimise the impact. The hotel should definitely consider allocating non smoking areas in the bar and in the pool patio areas. We would definitely stay at this hotel again.

Very good service and stuff are very friendly although hotel is bit old in age.. Location is perfect and good thing is big sea water swimming pool..

Very good service and stuff are very friendly although hotel is bit old in age.. Location is perfect and good thing is big sea water swimming pool..

We had a lovely stay here. The place is outdated but it's clean. All the staff were helpful and happy.

We had a lovely stay here. The place is outdated but it's clean. All the staff were helpful and happy.