All went well and smooth

All went well and smooth

The apartment was a little run down but clean . The sofa bed was full of stains. Bathroom okay, friendly staff!

The apartment was a little run down but clean . The sofa bed was full of stains. Bathroom okay, friendly staff!

I’m been trying to find fault with our stay but couldn’t, enjoyed everything, we were self catering, had our own villa, front garden and everything supplied inside. There’s free transport links to port or local villages or hire a car like we did, it’s in the middle of nowhere that’s its attraction. Thanks to everyone involved, from the reception, the pool guards, the cleaning ladies, gardeners and maintenance men, very helpful, polite, will different go back in January again Cheers Philip & Elisabeth x

I’m been trying to find fault with our stay but couldn’t, enjoyed everything, we were self catering, had our own villa, front garden and everything supplied inside. There’s free transport links to port or local villages or hire a car like we did, it’s in the middle of nowhere that’s its attraction. Thanks to everyone involved, from the reception, the pool guards, the cleaning ladies, gardeners and maintenance men, very helpful, polite, will different go back in January again Cheers Philip & Elisabeth x

AVOID AT ALL COST Restaurant is mediocre. So poor that we had to get out for lunch and diner everyday instead of using the all inclusive food we paid for Cocktails at the different bars are just a joke. Disgusting, they use a machine instead of making them (like a coffee machine but for cocktails) It smells like sh..t everywhere in the club. I suppose it’s because you’re not supposed to use toilet papers in the… toilets. Welcome back to year 1023 Service is a joke. I asked to keep the room later on our last day. One person said “yes you can pay 35€ to keep it until 4pm” and then the next person, Paulina at reception said “it’s 1pm only even if there is no family in that room the following day” while being really rude and not helpful at all. Officially, you can keep the room until 6pm if you pay for it but thanks to Paulina, this option isn’t available to clients. Ants invasion. Thousands of ants in the living room. They sent someone to take care of it but what actually happened is that they left a spray (“raid”) by the kitchen and I had to use it myself. The spray did work but did smell very very strong and didn’t feel good to seep inside with a baby The club is in the middle of absolutely nowhere north of island. 30 minutes drive from anything, with no beach around We spent the whole week avoiding the club and paying extras everywhere instead. Completely rubbish Special mention again to “Paulina” at reception who is insolent and never tries to help clients

AVOID AT ALL COST Restaurant is mediocre. So poor that we had to get out for lunch and diner everyday instead of using the all inclusive food we paid for Cocktails at the different bars are just a joke. Disgusting, they use a machine instead of making them (like a coffee machine but for cocktails) It smells like sh..t everywhere in the club. I suppose it’s because you’re not supposed to use toilet papers in the… toilets. Welcome back to year 1023 Service is a joke. I asked to keep the room later on our last day. One person said “yes you can pay 35€ to keep it until 4pm” and then the next person, Paulina at reception said “it’s 1pm only even if there is no family in that room the following day” while being really rude and not helpful at all. Officially, you can keep the room until 6pm if you pay for it but thanks to Paulina, this option isn’t available to clients. Ants invasion. Thousands of ants in the living room. They sent someone to take care of it but what actually happened is that they left a spray (“raid”) by the kitchen and I had to use it myself. The spray did work but did smell very very strong and didn’t feel good to seep inside with a baby The club is in the middle of absolutely nowhere north of island. 30 minutes drive from anything, with no beach around We spent the whole week avoiding the club and paying extras everywhere instead. Completely rubbish Special mention again to “Paulina” at reception who is insolent and never tries to help clients

We found ants in the house and the receptionist send the HK and she comes back with a spray to give us to spray the aria.i was thinking this is a bad joke. I call the reception again and she said they dont have another room available. We went to reception and they ofer us another one.dont ask from where. The bathrobs and the towels were damage. No water in the room. No coffee. No soap. The staff members dont provide 4star customer service. Nothing that we ask /report was done. The 4 star for the place is a joke. The walls are dirty, the sofa was damage. The door fid not closed. The £19dinner all inclusive is a rabish. Apart of some salad we did not have anything to eat. They had some kids food and some payelia with pasta and vegetables - never hear this in my life. Drinks: wine and beer cheep The place is fool of family witb lots of kids very noise and lots of drunk people around

We found ants in the house and the receptionist send the HK and she comes back with a spray to give us to spray the aria.i was thinking this is a bad joke. I call the reception again and she said they dont have another room available. We went to reception and they ofer us another one.dont ask from where. The bathrobs and the towels were damage. No water in the room. No coffee. No soap. The staff members dont provide 4star customer service. Nothing that we ask /report was done. The 4 star for the place is a joke. The walls are dirty, the sofa was damage. The door fid not closed. The £19dinner all inclusive is a rabish. Apart of some salad we did not have anything to eat. They had some kids food and some payelia with pasta and vegetables - never hear this in my life. Drinks: wine and beer cheep The place is fool of family witb lots of kids very noise and lots of drunk people around

We didn"t get there due to my Mother passing away, the treatment from them has been appalling.

We didn"t get there due to my Mother passing away, the treatment from them has been appalling.

Great weather. Adults pool area was really nice, very quiet and peaceful (the water was a bit cold though but didn’t stop us swimming). All inclusive food was ok! A bit cold and not lots of choice but you only get what you pay for and it’s not a 5* hotel. Villa was spacious and had everything you need, but could do with a bit of tlc. Water park looked good but we didn’t go as we didn’t have little kids with us, but everyone seemed happy with it and lots going on their. There was a daily bus into Corralejo free which you needed to book - we didn’t use it though. It was about 25 euros into a taxi. The resort is in the middle of nowhere but you know that when you book it. We went in the sports bar most nights which was nice, but they needed to put some sports on the tv instead of the same video every night and fix the pool table. Overall we had a lovely break for a cheap holiday

Great weather. Adults pool area was really nice, very quiet and peaceful (the water was a bit cold though but didn’t stop us swimming). All inclusive food was ok! A bit cold and not lots of choice but you only get what you pay for and it’s not a 5* hotel. Villa was spacious and had everything you need, but could do with a bit of tlc. Water park looked good but we didn’t go as we didn’t have little kids with us, but everyone seemed happy with it and lots going on their. There was a daily bus into Corralejo free which you needed to book - we didn’t use it though. It was about 25 euros into a taxi. The resort is in the middle of nowhere but you know that when you book it. We went in the sports bar most nights which was nice, but they needed to put some sports on the tv instead of the same video every night and fix the pool table. Overall we had a lovely break for a cheap holiday

Excellent !

Excellent !

The plates and glasses where dirty

The plates and glasses where dirty

We had a lovely stay, foor was great and plentiful, and good choice of food even for fussy kids. The water park was good fun, but i wish the kids pools were heated. The slides and kids club kept the kids entertained. The villas themselves were excellent but, as i had read previously the pathways were broken up all over the place and it was a shame. I would definitley return, but i would always advise a car, driving on the island is very easy.

We had a lovely stay, foor was great and plentiful, and good choice of food even for fussy kids. The water park was good fun, but i wish the kids pools were heated. The slides and kids club kept the kids entertained. The villas themselves were excellent but, as i had read previously the pathways were broken up all over the place and it was a shame. I would definitley return, but i would always advise a car, driving on the island is very easy.

All good. Resort is huge but a bit isolated. One bad was comfortable the other wasn't. Missing washing machine from the apartment. The apartment overall was very nicd

All good. Resort is huge but a bit isolated. One bad was comfortable the other wasn't. Missing washing machine from the apartment. The apartment overall was very nicd

Great place parking outside accomodation. Huge place with lots to do. The pool was lovely we had a great stay.

Great place parking outside accomodation. Huge place with lots to do. The pool was lovely we had a great stay.

Unfortunately we were bitten and found bed bugs. We changed to another villa after that. That was ok

Unfortunately we were bitten and found bed bugs. We changed to another villa after that. That was ok

Second stay here. Very family friendly, nice, well.apppinted and spacious accommodation but starting to show its age with a few things getting a bit worn. Food fairly decent for large hotel buffet but can get busy. Water park a bonus for families and just by world class surfing spots! But don't come for a beach on your doorstep.

Second stay here. Very family friendly, nice, well.apppinted and spacious accommodation but starting to show its age with a few things getting a bit worn. Food fairly decent for large hotel buffet but can get busy. Water park a bonus for families and just by world class surfing spots! But don't come for a beach on your doorstep.

Very friendly check in, lovely resort, clean and welcoming. Crater Park was fab for my kids aged 6 and 5. Evening meal was very average, breakfast was fab. Entertainment was as expected! It is an isolated spot so be aware of that. The beds were awful. The sofa bed was an instrument of torture and noisy too. The twin beds were also uncomfortable.

Very friendly check in, lovely resort, clean and welcoming. Crater Park was fab for my kids aged 6 and 5. Evening meal was very average, breakfast was fab. Entertainment was as expected! It is an isolated spot so be aware of that. The beds were awful. The sofa bed was an instrument of torture and noisy too. The twin beds were also uncomfortable.

Fantastic water park, very clean and good service. Recommend the VIP villas, or superior villas as these are in a good area next to a quiet pool. Hire a car to see the local towns and have flexibility to visit the beaches.

Fantastic water park, very clean and good service. Recommend the VIP villas, or superior villas as these are in a good area next to a quiet pool. Hire a car to see the local towns and have flexibility to visit the beaches.