Location

Staff no very knowledgeable

Dated rooms, nothing spectacular.

Didn’t have breakfast Loved the outdoor lounge and the view of the river valley. Love staying at old places with so much history. Liked the bowl of fruit

Beautiful rooms and grounds. The best view in Edmonton!

Nothing

the location, especially the lookout and the architecture

The following complaint was never acted upon: Attention: Ms. Nella Miramar My name is Eleanor Yuen. I stayed with 4 family members in three of your rooms at the Fairmont Hotel Macdonald on 100 St.,Edmonton on May 22 and 23 this year. I and my relative had two sleepless nights in the room we stayed: on May 22, the drapes facing our beds couldn't be closed properly in spite of the night shift staff's efforts.On May 23, our room was out of power and the night shift manager was only able to leave us a few flash lights. I and my roommate tripped over a couple of times in the dark room. The night shift manager offered us a complimentary nite and a free breakfast as apologies for the inconvenience and the dangerous situation we were put under. You confirmed the offer when we checked out on 24th. The promise was never acted upon , I never received any refund from you and Booking.com, and the communication with you on your website was impossible. We will share our experiences in the survey we were invited to fill out unless you respond promptly. Eleanor Yuen 71192865776__12D0A465-0955-4725-8718-2EB54DC0C965.jpg

Beautiful place! Loved the water, the AC, the bed was comfy, valet, the antiques of it are beautiful. The coffee was good.

Lots of stains on chairs, curtains etc in the rooms. Kind of expensive, parking could be better.

everything

nothing

valet is pushy and rude!