It was wonderful, but could of been hotter, but it was great, location was great, staff was great

The noise in the hallways around 12:00- 1:00 pm

room was great bed very comfy food in restaraunt was very good and nice price staff was very friendly and helpful pool and hot tub were nice when we could get into them

tv was very snowy and no channels to choose from some of the guest were rude to others

The room is big and properly equipped. AC and Heating work correctly. Bathroom is properly quipped and spacious. The Pool, Jacuzzi and Sauna are fully working and nicely laid out. Breakfast is very well done and with a lot of variety.

it’s clean

being rushed at check out

Nothing

The room wasn’t clean and the mattress had bugs that made me and my partner feel uncomfortable and itchy

The Manager did a fantastic job addressing our concerns regarding the cleanliness of our room and the noisy AC unit that kept us awake all night. Great job!!

The rooms and furniture are old and could have been cleaned better. The AC unit in our room made a major amount of noise all the time

The staff was absolutely fantastic, the pool was nice, the breakfast was one of the best ive ever had and the game bar was really fun

When first arrvied it didnt seem as the floor had been vacuumed, the tv only has 8 channels, when I put my soap on the soap tray it came off the wall and we found a few little potatoe bugs in our room mind you we did have a sliding door that walked out to the parking lot so it's understandable that you could have a few things come in if you were to leave it open, the hotel ran out of hot water at about 8pm on Saturday and the bath tub wouldn't hold water for my kids to have a bath

TV was in poor shape

The Room was clean and spacious. It was nice to have the pool and hot tub available. Games room and meals were a definite plus.

No elevator for my mom and dad. If I had of known before I would have asked for a room on the main level.

Both was good

Pool was perfect temperature

The hot tub was dirty and had to be emptied

Very clean, and very friendly staff.

location & staff

needed signage to get around various areas

clean

staff

Overall it was nice. The hot tub was not working and was a main reason for booking. Comfortable beds.

There we no bath towels in bathroom. When we came in the balcony door was open from the opposite side of the opening. My spouse had to re-a line doors to get them to close properly so the room was freezing. Not a problem that could have been fixed but waited to long to book and would have loved to have stayed in a nicer suit with a tub.