Nice clean and friendly staff

The elevators are in serious need of repair

My restroom was clogged and my ac didn’t cool even at night.

Overall good

Shower floor was very slippery, pls be careful big liability right there. The rest good.

The hotel was very clean and the staff was very friendly.

I don't care to pay for breakfast at hotels. I just prefer the Waffle machine. That's just me personally.

great

nothing

The staff was extremely friendly and helpful.

The bed was extremely uncomfortable and hard as a rock. I had to lay on the floor to fall asleep.

the staff and how clean it was

Hotel sits right by the freeway so it is loud at times. Shower was super slick. I needed change to get quarters for the laundry and the front desk didn’t have any, She called the hotel next door to see if they had some. she tells me they do and how to get there. I get over there and was told they didn’t have any quarters, but this nice front desk clerk (I believe Marriot) ran over to residence inn and got quarters for me and apologized for this. Half of the laundry units were out of order. The customer service at Hilton was bad at this hotel.

Was very calm and quiet

Location is far away of everything

staff was very helpful and friendly ! shower was nice !

bed was very un comfortable ! hard and lumpy. Room was clean and staff were very helpful !

The staff was friendly

The plumbing fixtures in the shower weren't secure. There was no USB port anywhere in the room, and the AC automatically shifted to heat if it was set at a certain temperature.

Customer Service

noisy kids in hallway

staff was very helpful and friendly.

next to a busy road.

I booked this hotel due to the location.

I am simply doing this due to the fact I felt embarrassed and felt shamed for something that is natural. I do not wish for anyone to have the same hurtful experience. My trip was cut short due to the fact that my menstrual cycle came on and it stained the sheets. I was told to leave the premises because management told me that they couldn't allow me to "continue to ruin our room". The call was abrupt and there was no acknowledgment of the issue before the call was made. I was initially supposed to stay for 10 nights, hence the statement of 'continue'. I'm a frequent traveler and I have never been kicked out of a hotel before especially due to a stain on the bedding. I even offered to pay for the sheets and the manager told me that "the sheets are worth over $600" and that it would be impossible cover the cost for the sheets. She told us there is nothing that we can do and she wanted us off the premises immediately. I have never been so embarrassed in my life and I did not like how management dealt with it. My mother and I were left with nowhere to stay for the remainder of our trip while 10+ hours away from our home. If they had given me a warning beforehand, I believe I would have at least been prepared about how to go forward with my stay. As a female, there is no possible way for a woman to control her cycle. I felt like the manager, since she is a woman, would understand that point. I am grateful that I am older and I understand that there is nothing shameful about a menstrual cycle. If I was younger and I had witness that experience, it would shape how I viewed my womanhood. I just want my voice to be heard. I do not want anyone else to experience what I experienced in that hotel. Thank you for your time!

Staff were friendly and responsive.

Very leaky shower door. A repair was done, but leak continued.