The best thing about this hotel is its location, just down the street from the Art Institute and with easy walking distance of the CTA. I can also say the mattress in the room was very comfortable and the view facing Lake Michigan is spectacular.

Be aware that parking is not included in the price quoted. The parking behind the hotel was $62 a day, so for a three-day weekend it added a significant amount to our expenses. But really the most disappointing thing was the room renovation. The rooms in this hotel used to be historically interesting and attractive, like you were stepping back in time to the 1940s-50s. That cool atmosphere, that sense of history is gone - the room renovation looks like any other chain hotel in America. Even though the lobby is the same and still beautiful, because of that change in the room, the Congress has lost its appeal to me, it is no longer special or fun. We likely won't stay there again.

Lokacija je top

manje bitno ali evo tepih u hodniku

Rooms were close together location was great

Dirty rooms with bugs in the bathroom and broken showers that weren’t fixed. Spoke with front desk they didn’t help tried contacting managers multiple times no help no room changed and no fixed shower.

Hotelli on loistavalla paikalla keskustassa. Vanha hotelli huokuu historiaa. Huone oli kuitenkin moderni..Erityisesti nautimme siitä että lattialla ei ollut kokolattiamattoa. Henkilökunta erittäin avuliasta. Pidimme hotellista tosi paljon.

Huoneeseen kuului autojen kovaääninen kaasutus ja tyyttäily. Äänieristys oli huono.

Breakfast was poor choice…location excellent

Location

Great value for money, cheaper than the local hostel. Good location, comfortable, clean.

Wi-Fi wasn’t great. Breakfast wasn’t included.

location

run down, wallpaper coming off the walls, needs a makeover

Good location. I got my room upgraded at no extra cost. Many facilities.

Not very clean, but it’s okay for the price. Sheets and towels were changed every other day.

The lobby was nice. We did ran a race and we enjoyed the proximity to the race.

Needs more maintenance. The faucets in the shower were leaking. In one room, the tv had no reception. The rooms were hot. We couldn’t set any kind of temperature for the room. We heard a lot of traffic noise making it hard to go to sleep. There was not a lot of light in the room. One of our rooms had only one lamp.

Rooms were spacious and clean, beds were very comfortable. Fridge worked, safe handy.

The view out the room could have been better.

L emplacement/ la proximité du centre.

Vétuste. La moquette. Et l aération des chambres, ps possible de ventiler les chambres.

The staff

No parking

The friendliness off the staff

No microwave in room

We liked the location a lot.. right down the street from Buckingham fountain, Grant party, millennium park and the bean! We walked everywhere to several nice restaurants and the Shedd Aquarium -and only half a mile from L-train subway station to go to Wrigley Field! Also liked the ornate older decor the building was beautiful!

Only issue was bathtub didn’t drain well after taking shower… very slow drainage.

It was in a great location, close to the lake and transport service.

It close to South Michigan Ave and the traffic noise is horrendous at night, especially during the weekend. It also had a train overpass to the rear of the building which is another source of night disturbance.

View!! Service in suite nice and unexpected

Hall smelled damp. Outlets looked scary Toilet had issues Window treatments needed besides hard to open drapes Moisture in carpet near air conditioner

The location.

You could tell the place was old because you could smell a lot of cleaner in the room, it was too strong. The bathroom had zero counter space and a slope in the shower so you had to be careful. The room wasn’t cold like we normally can make it at other hotels. $58 for overnight parking.

It was a great location and easy to find after the concert with the sign!

The check-in at 3 was AWFUL! They needed a better way of checking people in early because it was a mad house. The staff kept telling people different things to do. It was VERY disorganized! Also, the parking was outrageous! You have to park your car and it should be included in your stay!

Location was convenient for downtown

Lack of internet for all devices in each room

La vista sul lago Michigan

La reception non particolarmente efficiente e gentile

I love the cosmopolitan mix at the Congress - from staff to fellow travelers - love hearing the different languages, seeing different people. Staff - bellhops, front desk are terribly friendly. It is truly a big city hotel - love the hustle and bustle - love the oldness of it - love the elevators!

nothing

Value / price and location

Buckingham Room did smell of cigarettes Big hotel so quite a few new staff who were a bit limited Hotel was a bit tired