BREAKFAST IS THE BEST OF THE BEST EVER.

BASIC CABLE COULD BE MORE OPTION. A BENCH AT THE TABLE AREA.

Good location and it was quiet . Good value for being in Carlsbad so close to everything .

12.00 parking fee see excessive . there is a large parking lot .

De nada. Absotely Nothing.

I made the payment in cash at the check-out of my daily rate, on 05/09/2022 and the hotel did not refund me US$ 160.55 of pre-authorization on my debit card. A shame !

very clean

good breakfast

the room smell. It gets worst day by day. when I opened the room door it was bad but 2 days later it was impossible. I left the window opened and it was that bad. the parking wasn’t free. I was charged $12 per day after my stay. no room service. I had to go to the main lobby to get towels when in need and place the trash out by myself. the day I decided to go to the pool it wasn’t warm as the receptionist said.

There was a strong odor in that room smelled like urine the shower was not clean. Not sure if it was the linens but they also smelled very bad. I overpaid in my opinion the facilities looked clean but our room was disgusting. Paying over 300 at a low quality hotel and still being charged for parking is absurd

Andrew saved our stay by transferring us to a king suite when we discovered that the t.v. was malfunctioning in our original accommodation. Awsome save Andrew!

Drippy shower. Worn furniture upholstery.

Room was in bad shape!!!!

Room AC, breakfast!

Fee for parking!! TV reception.

Friendly staff

The WiFi was horrible

Everything was awesome

The towels were the worst part

location

a bit old

that they accommodated us and let us check in at 3pm so we didn't have to go to our event and check-in later after 1am. we could unpack and change and be at our event on-time at 4pm. the breakfast was good.

I asked for extra pillows and they were not there and we didn't want to disturb housekeeping at 2am when we came back to our room, although when I booked the reservation I was told they would be in the room the bed on the right side was not that comfortable, almost felt like a spring from the base mattress was coming up. While the toilet paper rolls were nicely presented, they were almost empty and we had to go get another roll from the maids cart in the am. the clock on the room was also not even close to the time. ONE little bar of soup would be nice to be able to wash our hands versus having to step in the shower and grab body wash

it’s always clean when we go

there was a fire alarm that went off which I should be compensated for andddd I was disturbed on Saturday night for kids in a room above me running and jumping all night til almost 2 in the morning

Convenient location, decent hotel, close to beach.

They will charge you for parking for no obvious reason. $12 they state they charge you and they charged me $38. I called them and they had no idea why I was charged $38 for my one $12 parking pass. They ended up hanging up on me. I will be disputing this charge most definitely and for the full price. In addition to this, instead of charging the deposit separately, they charge it with the full price. Which can come off terrifying to those who track the return of their deposits on their debit or credit card account.