Intimate, classy and comfortable.

Nothing, everything was perfect.

The property was clean and the style is 90s glamour

The service was great

Good hotel in a decent location in the financial district. Staff is very friendly and helpful. They have coffee in the lobby in the morning which is nice. HVAC is quiet and responsive.

Only problem is no refrigerator in the room. There's space for it and it seemed weird to not have one there, which affected our stay a bit.

Hotel is top class and well located. Staff is very professional. I would stay at this hotel again.

n/a

The room was spacious. Bed was super comfortable, I'm picky on pillows, and I was happy that OMNI had really good ones. Location is convenient- BART station is 5 min walk, Chinatown is 10-15 min walk, Union Square is nearby. We took a free walking tour, and its route was all around the hotel. Staff was very responsive - I asked for a little fridge, and they delivered it momentarily, and the doorman gave us very useful city information

The faucet handle in the sink fell off from time to time :)

staff

old, needs and update in all fronts particularly bathroom

beautiful property & location

mini fridge in room or waters would have been greatly appreciated

Excellent service, comfortable bed, very nice employees.

Lack of a restaurant. The hotel serves breakfast and has a bar that serves food, but not a real restaurant. However, it is close to some very good ones including Credo and Tadich Grill.