Beds were okay.

Mold and dirty bathroom. Carpet fraid and the carpet nailing strips showing through and if walked on pricked your feet. Blood on the carpet. Blood or makeups smeared on the wall in bathroom. The smell in the hallways was of spices or fragrances which burned the nose. Breakfast was a joke, no items to make your own yogurt mix, juice machine not working correctly, coffee tasted like dirt

there was plenty of parking and the beds where nice

what was advertised online upon booking, was not what we got when we got to the hotel. the place was humid also like the heat was running the whole time, there were handprints on the ceiling in the bathroom, the bathtub took forever to drain..the pillows were also so so small. And standing and waiting for the elevators was also very time consuming..

No comment on the breakfast however the proximity to Children’s Hospital was not too bad. First grandchild was being born there and was the purpose for the trip.

Rat droppings in our bathroom. Poor functioning AC. Mildew odor throughout the room. Uncomfortable mattress. Body hair in the bathroom sink unrelated to our family. Warm foods at breakfast were watery and flavorless. Only one working coffee maker for many breakfast customers. Uninterested staff. $200 for all of the above.

The location itself is not so bad, it's 20 both to BNA and city center with Uber. And that's basically it.

Extremely dirty with trash on corrifors for 2 days before getting picked up and swarms of pests. But the worst part is the service at the desk. The man at the counter argues with guests who just entered the premises with Booking confirmation, stating that he does not see anything so either we leave or he calls the cops. This was in fact his first sentence to two polite guys on a business trip entering the hotel in the evening. After our polite request to maybe check with Booking.com staff, he forces us to use our phone (huge roaming costs), then after being called by Booking for Business he puts them.on hold after a minute and goes back watching tv. They called us back to say they never experienced such thing. He did not knew how to properly use card reader, or just faked it, to say that all our cards are not acceptef. Finally, when it appears that we were right, he changes to a polite guy. The Breakfast is like a cheap motel one for European standard. Do not believe the "executive residency" part of the name. Avoid the place at any cost.

convenient location, nice facility

trash piled up outside door at back entrance for the whole stay. bathtub/shower needs a bit of attention

Just wonderful hard working people! And great service!

I stayed in a room with a kitchenet, a basic pot, few utensils, and some dish soap would have been helpful. 😉

Staff was friendly, accommodating and helpful.

The room wasn’t very clean, the toilet was leaking. The water pressure in the shower was horrible. The hallways and elevators haven’t ever been vacuumed or swept. Not in a great location

it was in a good location for what we were looking for. breakfast bar was very good.

seemed very short staffed. Garbage stayed piled up in hallways and seemed like they were not prepared for the amount of people staying there.

new and clean

location

The staff was amazing

The neighborhood was a bit sketch 😳

The rooms were big.

The area of town did not seem safe. The hotel decor was very outdated. The rooms did not seem clean. The check out lady was not very friendly.

Comfortable. Lots of parking and easy access. Big room. Nice bathroom and shower.

Check in building was separate from the rest of the hotel and there was no bathroom in the check in building. Visible construction/remodeling going on. Was obviously not in a good part of town, lots of cops and private security at local businesses.

location was perfect for our trip.

The hotel room was nice, upgraded, and had a fridge and microwave. The humidity in the room was awful; everything felt so wet and cold. We tried adjusting the temperature to fix the moisture in the air, but it did not work. A couple of other things we found issues with was the shower had black junk on the glass door, and the pillows were nothing but lumps. They should be tossed, it’s as if they were wash and just lump together. A huge concern I had was the black and green mold in the hallway, with the bleach stains on the floor from what I can only think was to clean up the mold, but it was so gross, and the elevator inspection sign expired 2021.

It was close to our event.

Pool wasn't open. Room had stains in the carpet. The Air conditioner took awhile to cool the room. The rooms looked nothing like what was advertised on the booking and hotel website

The front desk staff was very welcoming and accomodating

Nothing that i can add here