The inside was quite nice. The room was clean. I had a beautiful room over at the pool and the atrium the outside however was terrible not their fault. They’re building something new there but they had no parking. I literally had to go out the property go up two blocks go to street turn right go down two blocks and come back to public parking, which was catty corner across from a hotel but then I had to walk from there all the way around to the front of the hotel to stay on the sidewalk it was very long trip. I could’ve walked through the grass and it would’ve been shorter, but it was dark and I had trouble walking I have a bad back. They really should have that on their website or some kind of warning that there is no parking on property. It’s very dark there downtown St. Louis. I’ll say this. I’m an old fat white guy who can’t run.

See above. One thing I would like to add about what I liked about the property. The staff was amazing very friendly very accommodating.

It was a convenient location it was a 20 minute walk from downtown & really any activity in walking distance.

The property didn’t have parking. You either had to pay $10 a day to park or hope to get a spot for free on the street.

Location

Employees were arguing during check in. Then I was given a room by the noisy pool without warning. Breakfast was about the worse buffet ever. Hard biscuits, gross tater tots. There were ZERO healthy options like fresh fruit.

Nice and clean

Pool was small and cold

The location was great, most of the staff was pleasant and extremely helpful.

Construction happening right next to the building, the pool was much smaller than expected and there was a bunch of white stuff floating around in the pool, we got out once we noticed and didn’t use it anymore during our stay. Upon checking in, we got to our room and it was extremely hot. We turned the AC all the way down to 50° and it read 80°, maintenance came up to take a look and said that the AC was working perfectly fine but the entire 4 nights we were there it read 80° and felt like it. The bathroom ceiling seemed to be caving in, made my anxiety extremely bad every time I had use the bathroom or take a shower. At one point the water pressure was extremely low we couldn’t even take a shower. Regarding staff, almost everyone was extremely nice except for one Front desk agent(didn’t catch her name but she worked Monday, Tuesday, and Wednesday night) she was extremely unpleasant to talk to. We called down to ask about breakfast one night and she hung up on us before we could ask about the bar, so we had to call again to ask when the bar closed and she hung up on us again. Wednesday night we called down to ask for towels, we never got them. Housekeeping was extremely loud in the mornings, we could hear them talking loudly in the hallway. I think the worst part about our stay was how thin the walls are, we could literally hear the guest in the room next to us peeing, on multiple occasions. 

Nothing

The reservation was all a mess. The reception gave me a double bed with out the sofa bed and sofa. I was told I could upgrade to this room from just a double bed. I than called them reception to get that fixed. I was told they did jog have that available. I was than given a king with a sofa bed and an air mattress. I go to the room, the sofa mattress is all stained, the bathroom bath tub is dirty, the remote control has tape holding the batteries. The mini fridge cabinet door doesn’t close. I had to call for bed sheets, blankets and pillows. I was brought 2 sheets a blanket and pillow cases but no pillows. Third call to the reception for pillows :( I was told they have no house keeper and she did not know where the pillows are located at and the hotel has no manager. I was charged $247 and change for all this mess. 😡 😡😡😡

Location

Parking

Great location for games and concerts!

The bathrooms need updating