I just want to say when we walked in it was a sigh of relief. It smelled clean and was a beautiful sight. I have crazy anxiety about cleanliness of places I stay. Water fountains with lights and plenty of seating (not your basic seating, some comfy with pillows and even like cubby chairs that make your space personal). The elevators were great, glass so we could see as were going up to the 9th floor RM 933!! Pool was indoor and nice in size, plenty of seating and towels and shower provided in the area. The exercise room was lovely and had plenty to offer. We had the King accessible suite (I have a bad knee so the rails in the tub would have helped a lot with getting up). The room had lots of space and overall was pretty clean. Nice size living area with T.V., sofa. It had coffee, fridge, and microwave and a sink off from living area. This hotel offers complimentary breakfast and afternoon reception for free!! Who doesn't like free things!! So, breakfast consisted of bacon, eggs, sausage, toast, bagels, muffins, oatmeal, grits, pancakes, potatoes, fruit, yogurt, drink, juice, and coffee. They also had chef cooking omelets which we did not do. Nice variety but only complaint was that it could have been a bit hotter when served. The 2 free per adult drinks and snacks during reception are real and pleasant service every night. It is select liquor, wine and beer with top shelf upgrades for a price. Rum and coke, margaritas on ice, cranberry juice and bourbon, vodka and OJ were very much a delight. They have pretzel and nut mixes, veggies with dip and chips and dip. We did this all 3 nights that we stayed it was a nice way to start your evening for free. They were served in tumbler cups first 2 night and the last night was a normal size dixie type cup. Drinks were mixed well and they were not greedy with the alcohol, I'm always a sceptic of free things. Cheers to the bar tenders! Staff all seemed wonderful. The staff doing breakfast were all very attentive.

It could have had some soft music playing in the sitting area in the lobby and restaurant to set the mood while checking in and having the afternoon drinks. The room key is needed to use the lights, not really a dislike because it is understandable but took some getting used to. We walked around worried because we thought our lights were not functioning (we had no clue) maybe some obvious direction on this would help. I agree the parking fee of $10 is not right especially since when we came out the birds had POOPED all over our car! The windows in our room were so dirty you couldn't see well through it. The sun coming up in the morning was in perfect sight but the photo I took was plainly through a dirty glass outside. Ok my biggest thing is having a jet tub to sit in and relax with bubbles and candles. No jet tub in this room but a regular tub yes. The first notice was the grout was stained and not appealing to the eye, so the detail cleaning could be better especially in the bathroom tub and floor. Secondly the tub... had the odd dip in the bottom and when I got in it caused me to slip a couple of times (thank God for the rails). I do not feel the abnormal shape in the bottom of the tub was a normal thing, I feel it was something wrong and a cover up. It was uneven under the tub itself, and there was some obvious patching done (that was coming up) to cover something. This was a turn off for my relaxation in a bubble bath. I did not use the tub for soaking but shower was nice. It does take a min for water to get hot so turn it on in advance to actually wanting to get in. The fridge was ok in the room, but freezer not. It was a frozen block of ice, luckily we had a cooler with ice to keep our drinks ice cold. There was one other alarming thing that happened. We were awoken from a nap before lunchtime to the alarm going off in our room. Apparent false alarm because no one else came out. No one checked on us! It was pretty much perfect and overall a great stay.

Love it the breakfast was the best .

This our first time staying at an Embassy Suites hotel. We're used to Marriots brand because of the kitchenettes. My kids absolutely loved their stay here. From the check in to the check out everything went very smooth. Our decision to stay in this hotel started with a phone call I made to Embassy Suites and another hotel. I was trying to decide on which of the two we should stay in. When my call was picked at this hotel, I was amazed at the niceness of the person that answered the phone. Most times when one calls a hotel's front desk to make enquiries, the staff that answers the call either sounds grumpy, cold or distracted. But that wasn't the case with this hotel. Nabeel, the staff that took my call was very pleasant on the phone, patient, professional and very understanding. He answered all my questions about the breakfast food, proximity of the hotel from the airport and late check-in nicely with smiles(I could tell from his voice). I decided this was where we would stay when we get to NC. We arrived late and was able to check-in. The night staff, Dementra(Mimi) was professional and very kind to us. She exhibited what I felt on that phone call. My kids love her. The breakfast was great. The kitchen staff, Littledeer, was very courteous, nice and kind. She was always ready to help and she guided us around the food area. We missed her at breakfast the next day because she was off. We really wanted to see her and her sweet smiles that lights up the room. Every one I spoke to at the hotel about Littledeer, agreed that she is a sweet lady. Our check out was smooth. Nabeel cheked us out of our room. I did let him know he was a big part in our decision to stay at this hotel because I don't think anybody would like to stay in a hotel that has grumpy staff. Thank you to all the staff that made our short stay a comfortable and beautiful one!

Wished they have a mini kitchen or stove included in the rooms kitchenettes.

Nice big rooms with 2 sections. Staff was great.

Sofa beds are = sore back

it was good, but would be nice to have more vegan options.

breakfast ended to early for us. we were there for an event that lasted late every night and it was hard to get to breakfast before they started taking food away

Hotel as whole was in great shape and clean. Room was clean and fully stocked. Beds were comfortable.

Water would pool in the tub when showering as if drain was clogged. Pool was cloudy, hot tub was cover in plywood and surrounded by cones. They need more baggage trolleys we had a hard time at check out finding one.

overall amazing time, room was basically a one bedroom apartment i LOVED it. Great pool and complementary breakfast was delish.

A bit far from everything except the airport.

Breakfast was great. Thanks!

The front desk staff was not your best asset. I arrived at 3:00 p.m. and as told I would receive a call when a King room became available. I never received that call. When I returned at 3:50 p.m. was told no room until housekeeping reported in. At 4:10 I checked in for a third time and there was fortunately a room. But then there was a confusion over who I should pay. I was prepared to pay at the property - but was told to pay Booking.com. Then they changed that. I asked to pay cash and they tried to put it on my credit card that I had given for the incidentals. When I checked out I was told I could not have a printed receipt. However, the maintenance man was quite helpful in assisting to find a cart and was very pleasant.

I like everything about this facility

We stayed here back in November and loved it so much that for my son's birthday he wanted to make a trip to Raleigh to go to the Museums and he requested to stay here again. The staff is so nice, the suites are great for family stays, the breakfast is great and we even ate dinner with the restaurant downstairs and it was great. The location is perfect, beautiful and peaceful. We really enjoy our stay every time.

My only complaint is that we had a situation where our toilet got clogged (one of my kids had used to much toilet paper) and I called down to the front desk to get help, I was told that they would send an engineer up but no one ever came so I had to figure it out and fix it on my own because I am not one to complain or cause a scene. I may need to travel with my own plunger... Lol

location, amenities, and the set up of the room

the pillows

The staff was professional, attentive & friendly. The rooms were spacious. The breakfast buffet exceeded expectations. The salt water pool blew me away.

The sticker on the bathroom menu says they will clean your room on request, but we were informed at the front desk that they only clean after a 3 night stay. We ordered take out and needed to carry excess trash to the front desk on a couple of occasions. Also, would love to come back when the hot tub (spa) is finished.

The bathroom they should update the bathtub sow you can enjoy a good and relaxing warm spat area in your room bathroom.

This is an absolutely beautiful hotel! It is located in a peaceful area. All of the staff is amazing! The rooms are clean, large, and comfortable. The complimentary breakfast with a made to order omelet station was so nice. Our family really enjoyed our stay! We can't wait to return!

Although the complimentary evening reception was a really nice accommodation the snacks were a bit disappointing. We were offered: chips and salsa, veggie tray, trail mix, and pretzels. It was free and a nice gesture but I feel they could have done a little more. The choice of adult beverages were nice though. After a long day it was nice to enjoy 2 free adult drinks. My only complaint about the room were the pillows, but that is just due to my preference. The pillows are a bit soft for my liking, I prefer firmer pillows and that is why I usually bring my own when traveling.

Convenient location. Large Rooms.

No maid service. HOTEL IS INCREDIBLY EXPENSIVE. $1,200 for 4 nights for a very mediocre low end property. Parking charge? Gigantic lot. Seriously? Total scam.

convenient to the fairgrounds and surrounding areas.

it was all good.