I like the bedroom very much, I like the balcony, and the staff made my stay this time, they are so nice. We had dinner in the restaurant, and the people were amazing. The food was ok. The swimming pool is not amazing but it is nice, and the gym is also a good one. If you wanna stay in Coral Gables you will be close to a lot of nice restaurants.

I've been here many times this time, and it already feels like home, sometimes they don't have enough personnel in the breakfast, so it takes too long, and when having a balcony, the chairs are not the best, I would expect something different since it rains I would not put the cushions or at least change them when doing the room.

Pool..bed sheets..pillows..Cuban cafe in the lobby..voiturier..and keeping packaging for me..élévateur very fast very fast

Need to be little more clean in the room and bathroom and carpet whith spot..and wifi slow..but j love this place..

Perfect

Great hotel and beautiful pool. Staff was very friendly.

Size of the rooms

It is COMPLETELY unacceptable that the crib that provides the hotel doesn't have a proper mattress. It is something that they should really make a better effort on selecting before buying it

Staff is great, efficient at their jobs and worked hard to make the stay easy and enjoyable.

The three dogs on my floor that would not stop barking each time someone walked by their owners' rooms. It would be helpful if Hyatt designated only certain floors as pet friendly. People are trying to work and resent being distracted by constant barking.

Super clean, above and beyond service

none

absolutely fantastic. staff was wonderful, very cordial and accommodating. would definitely stay here again.

the location. it was very beautiful

we had no personal toiletries in the room no cotton pads q tips or shower cap. we asked for robes and slippers as the room was cold when we first entered. they brought 2 robes and one pair of slippers

perfect place to stay with beautiful , clean, and quiet rooms well appointed

nothing

The hotel provided good value with this price. I felt it convenient, comfortable and friendly. I stayed my first night and the last night as it was so convenient for my airport transfer.

Nothing this time