The the room was big and bed was comfy. The view was nice. The pools were heated which is always a plus. My kids loved the water park/ kids pools.

We got the room a bit late. When we got it the carpet was wet like they just washed a certain area and there was a crack on the stove and a few knives missing. Pools were packed. And the 10am check out time is a bit to early

Beautiful

Nothing

Love the rooms the property is beautiful, the bartenders are super nice, and I love that we can walk to breakfast in the morning and have the fitness center available. just beautiful

love the pool. but the height restriction on the slide is ridiculous.!!! my seven-year-old who is on a swim team was not allowed on because he was an inch too short. ruined our trip!!! it is such a tiny slide!! its rediculous to have a height restriction. just because of this we would choose a different hotel next time. plus the people are never at the side. They take our long breaks and you get to use it just for like 10 minutes. A three-year-old can go on the slide. However, it makes it so much fun, so please please change the rules.

location

Small rooms. Dated property. This was a time share property

FREE FITNESS PICKLEBALL TENNIS COULD PICK UP ANY EQUIPMENT AT RECREATIONAL CENTRE

GOLF TOO EXPENSIVE NOT ABLE TO DO 9 HOLES WHICH WOULD COST 199$ AFTER 1 PM THE MAIN RESTAURANT THE GRILL HAS BEEN CLOSED FOR 5 YEARS

For $400/night, there is no room service, no maid service and no dinning options on site (there is a grill, but it was closed - during high season mind you). When we broke a glass in our room, front desk offered to drop off a vacuum and asked to call when we were done cleaning up ourselves. No offer that maid services would help. If you golf for $165/person, don’t expect to get bottled water in your cooler. You would have to purchase that. Overall, very poor value for the money.

Beautiful, clean, warm pools

We could hear TV and people talking next to us

Pool was great walking trail was excellent.

Pool closed too early. Golf too expensive.

Las instalaciones, la alberca, el personal

todo estuvo muy bien

Love the property 2nd time here

Stayed at the enclaves last time. The rooms were awesome! This time we were at the villages which are older smaller rooms, Not the greatest. We were right across from the pool that was getting it’s yearly cleaning so we couldn’t use it.

Great pool area! Spent all day with the kids and family. Loved the options for the kids area. My son loved the activity room close to the pool in case they needed some down time. Our room was very spacious and comfortable. Beds were sooo comfy! Highly recommend to anyone wanting to go away with kids/family/friends.

Location. And helpful staff

That we tried to get housekeeping to clean on the third day but they were not available

Did not know the offered breakfast

The villa was dusty

Clean, spacious, great pools love the lake and the ducks.

Our up stairs neighbors were very noisy, could hear them all thru the night walking around . It was a large group of young kids.

Immaculate property, great pools, great food, friendly staff, close to restaurants and shopping.

No main restaurant

Everything

Pools close down early now also need pool tables besides snake bites area

Didn't know breakfast was offered. The location is perfect. Next to all kinds of stores, restaurants, and things to do.

Everything was great.

very clean. Very comfortable, exceptional staff despite one hiccup with an alarm

not enough shaded parking

Love the rooms

Pool is always great during day time but at night is different loud teenage kids with loud music, not what I am used too specifically because I have stayed In Marriott for over 10 years and it was some construction at the main entrance heading to the rooms. Very unsatisfactory in my opinion

We came for my son's 17th birthday and my son is developmentally delayed and he had an blast this was one of his best birthdays ever outside all the other bday parties I have given him this one top them all thank you Marriott Shadow Ridge for making our stay comfortable enjoyable and making my son feel wow and excepted thank you thank

There was nothing not to like

Pool, beds.

AC didn’t work. It took them 5 hours to give us another room. It was 90 degrees in the room and we had two kids, which they knew. Restaurants on site were terrible.

Pool,

Our room was right next to Monterey Ave and the road noise was terrible. We had a two room suite and both of rooms windows faced the street. You should either put triple pan windows or figure out a way to deaden the sound. Since we were on the third floor the noise was amplified from below.