It was tired. Room service very limited: eg could not even get a plate of French fries No bath robes even on request as they had run out!

Golf course was nice! but first they gave us a pool view which was not pleasant and lot of noise from the pool

Patio we were told was literally out of the room wi th two chairs, it’s wasn’t a Balcony or anything .

The hallway had a mildew smell. The property elevator access was terribly designed and small. They property badly needs upgrades. Thank you

Lack of elevator access, the rooms had lack of lighting, the hallway had mildew smell.

it was clean, well kept, staff was great and the drinks were spot on.

n/a

Great location, quiet and spaced perfectly for local adventures. Staff was best staff I've experienced in a hotel super friendly and made our stay amazing. The Buffet Breakfast was awesome and the juicing machine was a hit for the kids. The pool and games were also perfect for the kids. Also located within minutes from Monterey Wharf, Carmel, 17 mile drive, and Big Sur, so many fun things to do for all! Definitely will stay here again in the future.

Would ask for a middle room as the ends are located close to the outside door which sometimes make noise anytime when opened and closed.

Front desk staff were very nice and helpful and accommodating!

Nothing.

Room good size comfortable in room facilities, location convenient for my purposes

booked a Balcony room (4 night stay) very disappointed to be looking at the car park, also on a middle floor and could hear every footstep of people on higher floors

The coffee didn’t have flavor options

Ordered a salted caramel latte and the attendant said “We are not Starbucks”. Wow….a little rude.

the property was absolutely beautiful. I enjoyed my stay immensely, the staff was so wonderful and friendly and they sent some gifts to my room as well.

nothing! had a great stay.

location was good

nothing

The room was comfortable and enjoyable. The staff was top notch and helpful with everything.

The hallway to my room needs improvement. The carpet needs to be replaced, paint needs refreshing, and cleaned.

beautiful & beautifully located

very pricey for what it offers

Everything was great here best hotel I have ever been to for the amount of money I spent very close to Cannery Row

Nothing I liked everything

everything

the smell of the hallway carpet