Love the location and the staff were wonderful!

Unfortunately it wasn’t all that clean. The main issue being a weird substance coming from the jacuzzi jets. Housekeeping said that happens sometimes but we have one at home and the weird little white bug looking things all over the tub definitely didn’t seem normal (I’ve also cleaned houses for 12 years and I’ve never seen that) I had my son shower immediately after he got out. The jacuzzi tub also turned on by itself in the middle of the night around 1am and startled us all to death to the point we had to play go fish until 3am just to get the boys back to sleep😆 And as a side note the fire alarm went off multiple times during our stay. It woke us up out of at a dead sleep at 5am which was 2 hours after we fell asleep from the first incident. Needless to say we didn’t sleep well. It made it more of a bummer that this was a graduation gift for our boys and had I known the issues we would have I would’ve gotten us a stay at a less expensive hotel for 2-3 days vs. the one night. Staff was great though! Definitely not their fault!

Perfect location for Heavenly Gondola ski access and lots of restaurants, bars, shops, and access to Lake nearby. Hot tubs, pool, gym and amenities were also great.

Mandatory Valet parking - on weekends, it can take 45 min-1 hour or more to request the valet to retrieve your car. Not convenient at all and lobby was a zoo on Sat/Sun. We ended up calling a friend to pick us up so we didn’t miss boat tour, otherwise we would have been late because of delay from overwhelmed valet staff.

Great convenient location. Friendly and helpful staff. Very convenient valet parking.

Nothing

very Clean. almost everything u need in the kitchen is there. we got a nice room with a mountain view. comfortable. near heavenly village

valet parking. i paid for the parking no self seevice free parking

Location

Location

Restaurant is not available

The location was great

No free parking. For the price of the hotel, it wasn’t updated. Room smelled weird.

good location but $35/day for parking - ridiculous! Also, was told room wasn't ready, even thought we booked a month in advance and had requested early check in. Check in is at 3, we showed up at 530 and room still isn't ready? I even messaged them an hour or so before check in to say I was having dinner across the street and would be there soon.

see above.