Close to the riverwalk and the Alamo

I couldn't sleep at night because the insulation is so bad and it felt that trucks/vehicles/train honks and police sirens were inside my room. The noise literally comes in every 30 minutes intentionally to wake you up. Additionally, they don't provide toothbrushes, so bring your own...

I had an event at the Alamo Dome so the location was perfect.. The staff was very nice. Assisted with directions to a laundry mat. The room was very clean and the AC was cold. I will be staying there again when attending events.

Friendly staff and clean rooms.

N/A

Location and ease

Slow elevator

Easy check-in/check-out process.

Thank you so much for such a welcoming atmosphere! We enjoyed our stay at the hotel. Nora is the nicest receptionist ever! so kind and helpful!

The distance to the convention center was the biggest reason i chose this place. The room was ok, shower and toilet worked just fine so there was no issues there.

I will list the things that will cause me never to visit this hotel again and why i would never recommend it to my colleagues (or anyone) in the future. 1) Extremely unprofessional staff. With the exception of a nice woman named Nora, there were two other people who worked on the property that were rude, condescending and had i not been staying for just one night, I would call corporate to advocate for their termination. I had just drove 6 hours to get there for a work conference and as soon as I pull into the parking lot, a male manager (who sees me with my luggage) comes out and tells me "you can't park here, this lot is for guests only". This is not a proper way to greet guests. A proper concierge knows how to ensure a client is comfortable and this initial reaction almost made me cancel my hotel, but I foolishly let myself put up with this unprofessionalism because I was tired from driving so far. 2) The lobby and my hotel room reeked of overpowering curry spices. I felt like I walked into and slept inside of an Indian restaurant, which is not the experience I paid for. And for perspective, this hotel is not near any actual restaurants, so management allowed their own food to waft everywhere on the property. 3) my toilet lid had an unsightly brown stain on the back of the lid. I thought it was fecal matter but when I tried to wipe it with a cloth I discovered it was a burn mark. I didn't discover this until night time. 4) Rude staff part 2 - a woman (who wasn't Nora) accused me of having multiple guests sleep in my room. Not only is this inaccurate, but the fact that she felt comfortable enough to say this to me with a smile and the statement "I was concerned because we don't allow that"... I booked the site online, and there is no clause or stipulation that says this. Secon I travel frequently, and not once have I had any staff member speak or behave with such invasiveness.

small facility and very clean.

the parking was a little tight.