Breakfast was fine. Beds were comfortable. Good location

When a platter of pastries is depleted, it should be refilled as necessary, not left empty as in "too bad you missed them." I disliked that staff swept the floor as we ate breakfast. After paying over $225 for a room, I expected to have the beds made, towels replenished, trash emptied. Didn't happen, even when we asked about it. Appears they do this every 4 days or something like that. I didn't read anywhere that that would be the case. If I had, we would have stayed elsewhere. or would have arrived with different expectations.. I was dumbfounded after no housekeeping that someone actually knocked on our door before checkout time, wondering if we were leaving so they could clean the room! I left an evaluation for the manager and was led to believe I would receive a call from her/him as I did not want to leave a negative review but I never received that call. When checking out, the desk clerk made an error in the invoice (in our favor). She corrected it when I pointed out the considerable error. I am sorry this turned out to not be a good experience for us as I have stayed at BW places before and viewed them very favorably.

great pool area, nice breakfast area, rooms were clean and beds soft

breakfast needed to be earlier like starting 6am, elevators were really small more towels in the room body wash provided for shower

-clean hotel -friendly staff -breakfast really good

a little pricey being it a for how many stars hotel is

Breakfast

The wait to get into our room, and then told our expected first floor room would now be on fourth floor! When we objected, they switched it back to a first floor room, which was good!

location

could not control temp of the room

Breakfast was good

Room wasn’t ready at 3:30. We were suppose to check in at 3

Breakfast is the best

Nothing everything is the best

Breakfast was good. The gathering area by the pool was awesome. All my friends and family enjoyed the games, the pool and how friendly everyone was. Very good experience overall.

The snow