The young lady who greeted us and said goodbye. The friendliness of the staff. The rest, relaxation & rejuvenation we received! Everything is within walking distance. The cleanliness. Breakfast. The European ambiance and charm - Splendid! The upkeep, superb!

The other young lady who called multiple times and haggled us about payment while we were trying to rest. She seemed rude and 'needy'; meaning, it was as though nagging is a hobby, a not so good fit for the hospitality industry. She really needs to reconsider her approach, position, and purpose. On the upside, "sweet" sounding voice.

great location and easy parking

nothing

Staff, food, general style of the hotel (albeit in need of some refurbishment), possibility to order a shuttle car (albeit pricey), coffee/tea maker, French balcony and general comfort of the room

Middle-of-nowhere location, no mini bar, no bags for litter disposal, no shower cap, no power adapter

the hotel looks expensive

bathroom did not have soaps/shampoo for two people

Bed was soft.

Super nice staff, clean room, and helpful with any questions

Comfortable bed

lobby was undergoing renovations

Large lovely room with great bed.

Service was impeccable.

Room was smaller than I remembered and temperature was hard to control.

everything!

could have been a little closer to downtown.

it was elegant and convenient. outs

What was not to like ? Right from the start, at the door, the staff greeted us, the desk was courteous and professional. The room was outstanding.

I wouldn’t say these are things that I didn’t like about the property as much as suggestions. You have people coming from all different parts of the State and the Country, put an outside butt can somewhere near (10 - 15 ft) to front entrance, so they have a place to their cigarettes out and butts in prior to going in the hotel when first getting there. Secondly, they have big orange flower pots in front of the hotel. Take one and put a false bottom in it. Then either use artificial flowers or plant on top of it. Cut the side out of it so that they can slide Lp gas tank they use for their fire pit. And bury the line from the flower pot to the fire pit. That way from the parking lot you won’t see the Lp tank.

Actually, I expected the hotel to be more upscale —that would be, Setting for it, rather than right off the highway.

The heater didn't work well.

Breakfast was excellent. Timley service and excellent food.

Building looks a little tired. Needs total update.

everything

everything was great