The maid we met was super nice, and very professional. My wife wanted a water one night drink machines did not take a debit card, no cash. Asked at front desk for options? Scott night associate offered me $2.00 to buy a water, I refused his generosity, but Scott said take it, it's no big deal. I said okay, but told him I would pay it back before I checked out. At check-out I gave Ester $2.00 to give to Scott. She put the cash in an envelope and told me she would staple it to his time card.

Upon check-in reminded Ester at the desk that I had a registered service dog. She immeadiately told me it did not matter I would be charged for a pet fee. I told Ester she was a registered service dog, not a pet and according to ADA she could not charge me. I said I have her registration, asked my son to go get it so I could show it to her. Ester immeadiately responded rather rudely saying "did I asked you for the registration". After this, of course my defenses came up. We finished the check-in, no further in-counters with Ester until check out. Beds where extremely hard and uncomfortable. All rooms around me had young black men, age 18 - 25 with one adult chaperone, maybe a college basketball team. Slamming of doors until 2am or later. All garbage cans in hall and at entrance running over entire stay.

I loved the friendly staff. Ms Terry was very helpful with local locations and friendly and made sure we had everything we needed at check in, Breakfast was great and service was too. with friendly staff

I didn’t like the smell of the room. It smelt of urine. Now I just sprayed some Lysol around took the smell away for a while. But from was great and cleaned.

Room was a great size with king bed, bed was very comfortable. Lemon infused water and tea in lobby was very good.

Fitness room not well equipped, No free weights or other equipment other than 3 machines and a universal weight station.

Nice rooms

Nothing

The breakfast was really good and the staff was very helpful.

The room we stayed in had a damp feeling too it.

They friendly people I did real with.

No one was at the desk when we got there. I rang the bell many times and waited 15min or so before someone came. The coffee was very weak. Our second day a lady asked and I told her so she went and made more that was very good.

we could hear people in the next room

Breakfast was really great with lots of options.

Had to go request towels as no one cleaned room or brought towels.