Rooms were in poor shape and not the cleaniest. Breakfast rnded before we could get any.

Dated worn out rooms

The hotel was in a good location and the staff were friendly. The beds were comfortable.

The room smelled musty and the bed linens felt damp.

The lady at the desk was nice.

The room was dirty, had to get another.

The staff was wonderful and hardworking.

The property should be gutted and rebuilt. It smelled horrible upon arrival. The entryway smelled like cigarettes and wet moldy towels. Mildew was evident in the room the ceiling was wet and severely cracked held up by wet plaster. The shower head and towel were rusted and dirty. The room smelled unsafe, wet and moldy carpet. The owner should be ashamed of himself.

Arcade. Coffee/Tea.

Beds were lumpy/saggy. Mattress in pullout sofa has springs popping out. Jets in tub were not functioning. Overall it could use some TLC.

Nothing

Rooms carpet was soiled and smelled, the beds where half made up. And one of the rooms had roaches in it. They ran out the fridge and scattered.After that happened we got our luggage and exited the room and talked to management at the hotel. We decided to go to another hotel. They still charged me for the room even though we didn't stay there. I WOULD NOT RECOMMEND ANYONE TO STAY THERE!!!!

Room was not cleaned before we got there..

the location.

1. customer service 2. the cleanness of the room and smile as well as the roaches in the room along with the dirty linings on the bed-pillows and crumbs under the TV area

The staff was nice. The location was amazing.

The rooms smelled musty. Ac didn't work. Fridge didn't work.

It was fresh

The deposit of a 100 dollars is two much and it hasn’t been put back on my card

kid friendly & clean

The staff was extremely kind and helpful. Inspite of a very busy weekend this motel did an excellent jib.

We were traveling for my sons graduation from VSU. We tried to get into the rooms at 2:30, but we were told check in was at 3. We left and came back to the hotel at 3:30, and were told that we could check in, but that the rooms weren't cleaned. We stood in the lobby with 20 other guests who also had to wait for clean rooms. The man at the desk was truly frustrated and cracking jokes. He was very firm to his staff in a very condescending way. He kept stating that he was suppose to be off, possibly on vacation. How would they be handling things if he wasn't there. We were in the lobby until 3:50. We had to shower and change and be out of the hotel by 4:45, which didn't give 7 adults much time. When we entered the room, the towels were all damp, as maybe they weren't given enough time to dry.

seemed clean and neat in lobby. nice greetings from staff breakfast ok I got there at 8:30 and there were only 2 pieces of bread left. no bagels or rolls and no tea bags

my room wasn’t vacuumed. and bathroom wasn’t cleaned well. still papers on the floor and rug and a light burned out in the bathroom. the shower did not drain well and the air conditioner unit was making a noise like a grinding

Juvenile cockroaches. Killed 5 of them.

The Room was clean, and the staff were great. The location was ideal.

The room was smaller that I counted on.

The staff ! She was amazing!

Location

Location was good. Didn't offer much for breakfast

Rooms could've been cleaner

The parking lot and outer appearance of the hotel is okay.

They have Bed Bugs! After contacting front desk about it they left a can of Raid Bug spray at my door. we had to wait until hours until a manager was on duty to check out and ask for a full refund. The manager came around 7am. He apologized for the horrible conditions and experience we had to deal with that night. He said that he will refund my money for that night and cancel the rest of my stay without penalty to me back to my card since I paid myself and not through a third party account. I contacted Booking.com as well and informed them of everything and the lady said she’d send a formal email to the property and would also help me get my full refund back. My daughter had a few bites on her neck and arm from being bitten by them. I stripped her down to get her out of those clothes and into a hot shower. We left everything we slept in that night in the trash can in that room. We put the luggage in large trash bags and in the trunk. Not taking any chances! Manager canceled the rest of my reservation and printed out a paper stating how he adjusted my account to fully refund my money back to my card and gave me back my $100 cash deposit. He had me sign a check out paper and apologized again as we were leaving. Someone tried to charge my card $192.00+ change after we left. I called the hotel and was left on hold for over thirty minutes before I was hung up on. I contacted Booking.com to see where I could leave my review because this hotel should be closed down. I am still waiting on my full refund from either the hotel or Booking.com.

The check in process was terrible. Only had one person working check in who appeared to have little experience.