It was clean and well kept.

Very disappointed that the pool was closed and it was not made clear on the website. Our kids were looking forward to it. We rented two rooms and it made for a comfortable stay with three teenagers.

Clean

No pool when it said it has a pool

Very clean. Good pricen

Nothing

nice property in a good location

the pool was down

Nice help, clean facilities and great location. We were attending an event at the fairgrounds and love the location

The breakfast could’ve been better, but we have had worse

great

loved the breakfast, location and comfort of the bed and overall layout of the room.

can't think of anything

apart from its situation and facilities, the staff were very kind , willing , sympathetic and helpful when my partner had to deal with a medical emergency of mine . Their speedy reaction to the problem was essential and they reacted without hesitation which was essential. thank u all.

everything

clean, modern, quiet, great staff, breakfast included, affordable

some breakfast items were strange - eggs didn’t seem like real eggs, sausage was super salty, but variety of options was good and was able to find enough to eat

location

advertised as having a pool. pool wasn’t usable. kids were very disappointed. toilet didn’t work. took them 6 hours to get it fixed

Flexibility in check-in hours

Invasion of privacy. Could have been better Handelns by management. No apology ! Felt I welcomed.

It was ok

Didn't realize this was a pet hotel. Dogs barking at night and early morning. Rude other occupant continuing to slam the doors. This was very disturbing to me.

Location

Room smelled like smoke strongly. Got new one. Whole hallway on another floor of new room smelled like pot.

The breakfast was good, except for the water like juice. The bathroom was big.

Small room, no space to put baggages, no closet for hanging clothes. The beds were clean, but I could see small unknown pieces under the beds and at the corners. Sound insulation was poor, I could hear people talking in the hallway and in the next room. No hand soap in the bathroom.The pool was always closed.

The night clerk she was very friendly and accommodating! The morning clerk customers service skills dropped the smiling faces from a 3 to a 2 rating!

That the long term guest had a lot of in and out traffic. They seemed to have 2 medium sized dogs in their room that I heard alot! Which were little distracting until, I went to sleep. I went for Breakfast and there wasn't any! Too make a long story shorter I got up Dressed my Immobilized daughter walked to the front desk. Inquired do you serve Breakfast? The morning clerk replied Breakfast is over @ 9:30 am and it's 9:39 am! I told her I have a Special Needs daughter. The Clerk replied the time is on your card sleeve! ......

friendly staff, clean comfortable room /bed. nice breakfast selection

the weekend we stayed there was no hot water. we were notified ahead of time, were told it would be fixed the day after we checked in, so since it was such short notice we chose to keep our reservation as we did not have time to find another place to stay. unfortunately, the hot water never was repaired during our entire 3 night stay 😞. would have appreciated some type of discount or credit for the major inconvenience!