El todo incluido. Tenia muchas limitaciones. Comida limitada. Bebidas baratas. Y quieren vender menbresia con la idea que la atencion mejorara con eso.

Staff es muy amable y atento, todos son respetuosos y me ayudan

El ambiente, el staff y la fiesta

Lindas instalaciones y personal muy atento.

Está destinado a público mayor y americano especialmente

We liked the breakfast at Rain. The server Charlie at Romanza, and Charlie and Alexandra, the Playmakers doing the stretch classes. The entertainment at 10:00 PM are so professional.

We didn't like the Rap music that started after the entertainment on Thursday night.

Alimentação e bebidas

Pool party y los play makers

Que no recibi lo que pagué por la habitación , me incluía servicio privado en check in y check out, una botella de vino espumoso de bienvenida, películas gratis, servicio a la habitación gratis, el frigo bar no servía, solo me resolvieron lo del frigobar y hasta el siguiente día me lo cambiaron

Ambiente increíble, las instalaciones espectaculares y la comida deliciosa. Un toque súper sexy. Definitivo un lugar para ir en pareja o a buscar diversión.

La temática fiesta La comida Las fiestas

La habitación era mala para el precio

Breakfast was ok

After check-in we were immediately sent to meet a saleswoman who insisted we book a 1 hour information session about joining some VIP club. If we did just the 1 hour session we would receive free access to the rooftop VIP area. We said okay reluctantly because she said it was worth the time. The next day we had an appointment to meet another person who told us about this club. I was not interested but she insisted. We were then taken to another room where there were many tables and other couples talking to salespeople. Again I said I was I'm not interested but we were introduced to yet another salesperson. By then over an hour had passed. Again I said no and I told the person that over 1 hour had passed and asked where is the VIP pass. She said no, you must complete the full session. She then introduced us to another salesperson. At that point, I said enough, and my wife and I walked out wasting over 1 hour with hardcore salespeople trying to shove something down our throats we did not want. What an awful experience. On top of that, we never had a chance to eat at any of the restaurants because they only had like 10 tables and they were always sold out. If you wanted a table only the VIP tables were available for $100 each. We only ate the buffet. Was the property worth the $500 a night I paid? ABSOLUTELY NOT!

Todo

El ambiente de rumba, aunque al Dj le falta mejorar. Mejorar calidad de los tragos un poco aguado

Las habitaciones son viejas, las paredes sucias

Fun, vibrant, sexy

The food and drinks could be better

I liked the activities at the pool. All the games to loosen ya up

The food No Turkey options And need more flavor and variety I didn’t like the force of having to go on a timeshare talk when I’m on vacation Could make a reservation at the seafood restaurant because the lines were too long

Clean rooms and great food

Super fun parties , most of the staff very welcoming and helpful

Falsely advertised, shows people in their 20’s in all the photos and was mostly people in their 40’s. Also really pushy and annoying about joining their membership program

Everything

Fun atmosphere.

Food could have been better. The restaurant reservations for SHE was a terrible process.

Location

They never had can for large parties, food wasn’t good like last year , put me in the wrong I didn’t book, room service food stayed in hallway too long. It was nothing like last year . Probably taking Bs break from Temptation

The hidden fee of 400 per room.

The reception staff was a nightmare

Nothing

DONT GO THERE! The place really stinks every where and the staff is incredibly rude and agressive…. horrible experiencie, there are much better options around. Dont waste your vacations as I did. They even charge you a USD 400 deposit in the checkin that never return.

Good for partying as an adult

Friendly Guests

Staff Behavior and attitude

Everything

Nothing

Not much, to be honest. This is a party place. If the party is the goal, this is a good place.

1) The check-in takes forever and ever… and after you waited 45 minutes in the morning, they make you wait 45 minutes again to activate your key at 3 PM. 2) The food is not good. Not a lot of options, especially for lunch. The Italian restaurant has never visited Italy, and the Japanese has no idea that Japan is in Asia. 3) The restaurant reservation is absolutely ridiculous. They make you stand in line at 10 AM for one restaurant and 11 AM for another. After 45 minutes of waiting, they tell you the one you wanted is sold out and will start reserving the second one. It means they start the second at 10:45 (instead of 11), so even if you arrive on time for the second, it is probably too late. Why can they just make reservations by phone? Why make us stand for an hour? (See comment 7) oh, you are also not allowed to make a reservation on the first day. 4) The restaurant schedules are unreliable; you will likely get frustrated and discover last minute the restaurant you want is closed. If you do not stay a full week, you will likely not visit all the restaurants (and they are not so many). 5) The mattress is too soft. If you have back pain, please run away. 6) The hotel is noisy! But VERY noisy. Believe me, NOISY! 7) Thy will try very hard to make you participate in their endless sales pitch. They say it is a breakfast and a tour (not true). This is probably why they want you to stand in so many lines: they will try to sell things while you try to make your reservation. 8) The bar in the main pool has only two, sometimes one, barmen. Getting a drink takes forever. 9) No waiters during the day: no drinks or food brought to you. 10) The water in the main is very dirty. 11) There are many performances objectifying women. 12) Bad location (ugly beach, not good for swimming) I am not coming back. After many adult-only all-inclusive resorts, this was the worst. Unless someone wants to party and get drunk all the time, this is probably not the right place.

It was clean, the food was great and i particularly loved that the hotel provided entertainment for their guests.

Its been one month since i checked out of the hotel and my security deposit of 400 USD has still not been refunded.