the location was accessible

the shower handle was broken and it was continuously running and the pressure was poor then when it would come on it was boiling hot

The staff were very friendly and welcoming. Check in and check out were a breeze. Comfy bed. Good location for the train stations.

The room was very small but not really a problem considering we only needed it for 1 night. However, because of how small the room was, and the layout, the space between the bed and the bathroom was about 30cm which meant there was no door on the bathroom! The toilet was literally facing the bed. While there seems to be good soundproofing from neighbouring rooms the windows were single glazed which meant there was a lot of noise from traffic in the street below. Only other issue was that the tv had no signal for any channels

The staff was very friendly.

Room smelled like mold, not allowed to have multiple key cards, walls could use a coat of paint, and construction noises which the property had no control over.

Great location, very clean, lovely bathroom

Windows were a bit draughty and there was a whirring noise in the air con

The best part about this property was that it was in a really convenient location! - close to Pancreas train station where you can use to get everywhere in London. Staff were really friendly and welcoming. Quiet at night time. Clean bathroom and shower.

Rooms looked tired, shabby and dingy - felt dungeon like as we were below ground level. Definitely needs an upgrade. Unclean walls- lots of marks and a blood like stain on the wall. Room smaller than what it appears online but manageable for a couple or single person. Really small bathroom and shower - knees literally touch the wall when you sit on the toilet. Safe did not work but staff were accommodating and gave us a key instead. No elevator, so you will struggle if you have heavy luggage. Poor signal/ wifi. No fridge.

Friendly and professional welcome. Very clean room, high quality bathroom.

Nothing to report.

Sehr freundliches und zuvorkommendes Personal, gutes Frühstücksbuffet. Ausgezeichnete Lage für Zugreisende durch die Nähe zur St. Pancras Station (Eurostar). Die U-Bahnstation King's Cross St. Pancras ist in 5-10 Minuten zu Fuss erreichbar. Das Zimmer war relativ klein, aber sauber und ruhig und die Betten waren angenehm.

Very close to St Pancras only 10 minute walk. Lovely staff.

Bathroom a bit small.

Great location, a few minutes away from Kings Cross

For a triple room, it was quite "snug", luckily only 2 of us in room

Ett fantastiskt hotell som låg bra och var jätte fint

Very central to St Pancras station

Room needed more attention to detail

Location was great! Room was very clean however there were scrathes all over the walls, Could do with a paint job! Bed was very comfy yet small for a double. Staff were friendly.

Excellent staff, very friendly and very helpful. Plentiful continental breakfast. Hotel in a good location within easy access to Kings cross station/tube.

Rooms are absolutely tiny. Barely enough room for one person to get ready nevermind two at the same time, despite it being a "double room". Bed also a very small double.

Perfect location The stuff we’re friendly and very nice The twin room was very comfortable

We had light in our room form the ceiling, there was NO WINDOW in the family room, and some smell of mold

Good location.

Very small rooms, staff were extremely rude. Paper thin walls with a lot of noise throughout the night. Staff wouldn’t even bring the iron to the room even tho there’s tonnes of stairs.

modern bathroom , close to Kings cross station , great staff at reception, luggage stored

rooms a bit small hence double bed was smaller than standard

What an amazing stay I have just had. From the moment I arrived your staff were unbelievably kind, respectful, professional and courteous. I would recommend The House of Toby ti all my friends and to all my work colleagues. Absolutely outstanding! Thank you so much again! Shane

Nothing

It was good.clean, tidy and very modern

The room we stayed in was a little run down

The location is perfect, the rooms are clean, the staff is very polite and helpful

I knew that the single room is a bit small, but I appreciate the advantages of the hotel rather

Location was great. We left early and they provided our breakfast as a take away option.

Less of a dislike and more for awareness that there is no lift in the property.

For the cost of the hotel the room was great and brilliant location. Also the earlier check in time was great. Staff really friendly.

Nothing much not to like,

The location is excellent for King's Cross and St Pancras. The receptionist was very friendly. The room was clean and well equipped

The room was very small for someone over 6ft tall!