What can I say- The hotel, the staff, the services, the food everything was perfect! The restaurant and food was amazing and the staff did everything to make it wonderful. Everyone was friendly and helpful. We had wonderful views from our room which was huge. We didn't want to leave!!

I honestly can't think what could be better- maybe it's a bit old fashioned and could do with an update in places but this was also part of it's charm

Very nice hotel with superb wellness center and so serviceminded personell. Nice and spacy room. Situated in a quiet hamlet near to Neustift.

Was nothing

Beautiful location with friendly and helpful staff, who even gave tips on the best hikes and spots to visit. Big room which was very clean and had a nice balcony with a great view!

Room furnishings were a little dated and missing some useful items, such as a kettle or tea/coffee making facilities. Whilst there was a filled mini-bar, more fridge space would also have been useful.

SPA area, quality of food (dinner and breakfast).

The common area of the hotel (reception, hall, dining area) always smells of kitchen.

Nice hotel, warm pool and sauna, gym, shuttle to the ski area

Everything was excellent. I usually don't take time to write reviews but this place was really exceptional and the food was great as well. Spa was exceptional, staff was great, it was close to skiing at Stubaital Glacier. Plenty of space to park. I want to stay here again.

everything you would expect in a four star hotel. The atmosphere was very relaxing. The pool area is nice and a great way to relax at the end of the day. The hotel staff are friendly and willing to strike up a short conversation if you initiate, otherwise they will leave you be.

The room we were given was out dated, the bathroom had cheap tile and and the shower door was also cheap looking. The toilet was clean, but it had a faint smell of urine as maybe someone missed the mark once and it had gotten into the cracks in the corners of the grout. The mattress was too hard, almost like sleeping on wood.

Briliant - everything! Food - top quality like 10 star hotel :-)

Nothing.

The staff were extremely friendly and efficient. The food was excellent, perhaps with the exception of the light lunch provided. Coffee and cakes at 3p.m. were very welcome after a day on the mountains. The swimming pool and jacuzzi were excellent. The room was spacious and a view from the balcony across to the mountains. The hotel very kindly stored our ebikes in their lock-up for free. Soap dispensers in the shower and next to the wash basins were useful. After an initial problem trying to get WIFI in our room, Reception lent us a booster and the WIFI was excellent after that. The TV had lots of channels and good reception.

The bed creaked every time one or both of us turned over. Perhaps it is because we have English style pillows at home but the continental pillows never allow me a good night sleep. The shower control was very hit and miss, a Millimeter in the wrong direction it was either scalding or cold. The shower door was a little precarious, connected at the top but not the bottom. The chair and bed settee in the room were OK but not as comfortable to sit on as one would like when watching TV. Lunch time, for the light lunch there was salad and a thin soup but no meat or cheese to accompany the salad.

Beautiful location and lovely swimming pool and spa. Excellent food and service. the staff are delightful

They deserve a 5 Star rating. Espacially the Junior suite. What a room and thanks for the upgrade. Food was excellent and should also be considdered 5 stars

Everything was fantastic. Great service. Great food. Nice room. We will be back!