The property is fantastic for a large group, with lots of communal space and a good main kitchen. The off-road parking is really only suitable for one car. We were extremely disappointed by the standard of cleanliness, given the current Covid19 situation. We were required to arrive later and depart earlier than usual to allow for deep cleaning between guest stays. However, the standard of cleanliness was superficial at best, even in ‘normal’ times. There were two pairs of socks, a watch and orange peel underneath some of the beds. There were weeks of dust under one bed and none of the radiators in the Annexe worked, as they were full of air - not good when trying to dry clothes on a wet holiday. The cleaners are either massively overworked, not trained properly, or doing as little as possible! This detracted from the facilities provided and made us nervous to touch anything like door handles, bathroom facilities and kitchen utensils before cleaning them ourselves.

Lovely house in a fabulous village, georgeous Dales scenery, and a great pub (The Bluebell) a few doors away. It is very well furnished, the beds are superb, and the kitchen is very well equipped (though we were rightly advised to bring our own red wine glasses!). BUT we did really need WiFi as several of us had to do some work while we were there, and it was, for us, an essential requirement. It is simply a completely useless set up in the house, and it is a standing joke in the village that the Internet works fine in the pub and the village shop etc but not at Fern House. The phone signal is very bad, but that cannot be blamed on the house, and it was better near the pub. There were several other maintenance problems too, including a broken electric oven, (though the Aga worked fine), non functioning TVs, the underperforming (and therefore embarrassing) bathroom toilet in the main house , which did not flush effectively, intermittent heating in the annexe, and some other minor issues. It's a real shame as otherwise it is really gorgeous. The managing agents seem very professional and friendly and as they now fully aware of the issues, hopefully, they will get sorted out promptly.