La decoración de los pasillos

Desayuno poco variado, mala comunicación con el personal del restaurante. Hotel casi lleno por evento de ciclista, a última hora decidieron dar el desayuno a los huéspedes del evento a las 5:00 am y para sorpresa, solo había pan, fruta y una garra de café para más de 30 personas, muy mala atención de verdad. Se le explicó a la recepción que por motivos del evento, podían hacer una excepción en el check out hasta por los menos la 1:00 -1:30 pm y la respuesta fue contundente NO, como no apoyar a huéspedes que hacen deporte y solo estaban presto a llegar darse un baño y salir unos minutos de más.

Diseños, arte. Atención.

Baño con fallas (tasa del baño tapada). Detalles como paredes sucias, cortina dañada.

Breakfast really good, nice concept

It is really loud since it is near a main avenue where trucks drive by constantly and is hard to sleep at night since the hotel doesn't have anti noise windows. Also they take a long time to clean the rooms, I arrived after 1 pm after the first night I stayed and the room was still messy.

Las instalaciones y la ubicación.

Que cuando llegamos me ofrecieron una habitación distinta a la que reservé y adicional estaba sin arreglar

Tranquilidad , Gym , BBC

Hora de cierre del restaurante

The staff were very friendly. Breakfast was quite good. The decoration of the hotel is very nice.

In general our stay was ok but it was noisy at night. Although our room was on the 3rd floor, it was noisy due to the bar downstairs (loud music).

cleanliness good and good attention

The staff was amazing. The breakfast was pretty good.

Nothing.

staff and facilities

the food is pretty bad and expensive

II booked 2 rooms for my friends, and it supposed to be surprise. I live in Canada that's why all charges supposed to go to my credit card which I provided. At check-in my colombian friends were asked to pay cash. The surprise was ruined. I try to call the hotel 12 times, nobody ever answered the phone. During their stay they had problems with key card, they could not open the door. And I don't know if my credit card will be charged on top of their cash payment. It was my first and last deal with, Pop Art Hotel.

The rooms were clean and the staff was kind. The internet was amazingly fast!!

The restaurant was not good and somewhat pricey. The service at the restaurant took a long time, also we asked for a "Pollo con champiñones y tocineta" but they brought something else. The arroz chaufa didn't have any vegetables and was mostly just rice.

Everybody was so helpful and nice. We loved the staff in the entrance, the spa masseuse and everybody really. The guys in the kitchen got us plates and a pan to be able to cook, they were really kind and useful.

There was a blanket in the closet that smelled really bad (like mouldy)