Good facilities overall

The staff is obviously not geared to handle special requests and one faced a challenge at every step - there is no staff empowerment as no one on the front line can take a decision without ‘checking with supervisor’..

Good location and comfortable room.

The hotel was very nice: very nice room and good breakfast. The gym was very nice as well.

The pool was not opened and it was difficult to get an afternoon snack on the Sunday afternoon except for cake

location, staff and the room is comfortable.

The variety on the breakfast buffet is poor.

good location . lean

value for money , Pawan was super helpful

Day concierge (lady) needs a few lessons on hospitality . A little politeness and a smile would go a long way.

Location,house keeping.food

They refuse to accept cash

The property was very clean. The staff was very helpful and friendly. The location is also very nice. 5 star. Will rebook whenever I come to Gurgaon. Had a very comfortable stay.