Location great, staff very friendly. Rooms were comfy and the hotel represented excellent value for money.

Bathroom was a little dirty.

Room wasn’t clean. Peeling paint. Black sealant around shower.

Staff

Birthing

The Hotel is in a very quiet location, almost hidden from the world . Found it peaceful , the short time we were there. The property yes as stated in most reviews appears outdated BUT. There is nothing like functioning facilities when one books a place to stay . We had a good hot shower. Bed looked small on appearance but on sleeping on the bed it was very comfortable and surprisingly fitted two people comfortably . Leaving adequate space for one to have a good nights sleep. Surprisingly the room had tea making facilities, and a little fridge to keep one’s refreshments . I take soya milk, was able to buy my own and keep In the fridge. We were given one key sadly but I’m Sure had we asked for another we would have been given one. We just did not bother . The one key somehow would not work on return after midnight but the staff were excellent . THREE members of staff came to our aid. Issue was resolved instantly with pleasant looking faces. Thank you. Will certainly book again. Pleasant experience considering we were hesitating initially due to reviews we read . Good value for money indeed , peaceful , greenery area large but may need some attention due to the rains.

équipement chambre correct

Propreté très douteuse, en particulier la douche très encrassée. Mobilier de la salle breakfast sale Breakfast peu copieux : nescafé en poudre, croissants rassis ...

Staff were really friendly and helpful and the room was very large (think we had a disabiliy-friendly room so everything was very spacious)

It seems like it's handy to Gatwick airport but unless you have your own car it's not easy to get to/from Gatwick. An uber from the airport was £30 and a taxi from the hotel back to Gatwick was £28. So whilst the hotel was cheap it wasn't convenient. The hotel is very remote and a bit spooky. The bed was really uncomforable, shower pressure was bad and the fire alarm in our room went off twice at 3am.

Location, Manager and the room. Not my first stay here, the manager was welcoming and accommodating, friendly without being over familiar.

Nothing to dislike.

the single member of staff we saw was pleasant and helpful

Lane leading to the hotel was full of huge potholes and partially flooded. There was no restaurant which meant we had to risk driving down the lane more than I would have liked. I was worried about getting stranded and missing our early morning flight at Gatwick which was the purpose of our stay so didn't sleep well. Think I got off lightly with just a puncture that I had to get repaired when we got home. There was a notice in the reception for how to claim for any damages from the local council which suggests its not the hotels responsibility, but still... Room itself was clean but some of the floorboards under the carpet were loose. The bathroom door got jammed and I was trapped in there for a few minutes which caused a slight panic. Never again.