Customer service is excellent! Personnel is amazingly attentive, polite and willing to help at any time. Clean and comfortable room with comfortable beds. Great stay in Arequipa.

Situato in posizione centrale a due passi da Plaza de Armas e dal monastero di Santa Catalina, comunque comodo per tutta la città. Molto pulito e curato ha nel personale il più grande punto di forza. Cordiale, disponibile e ben disponente in ogni occasione. Da preferirsi assolutamente.

The Stuff was very helpful and friendly, the hotel was amazingly beautiful and authentic and exceeded our expectations!! It was very clean and the stay was very enjoyable. We would definitely recommend it and go back again there.

Reception team was extremely professional and helpful, They do care about you and help with organising sightseeing, Perfect property and in this location absolutely excellent value for money

Nice hystorical building with all the facilities needed, the rooms were very comfortable and aesthetic. The staff were also beyond kind and helpful

All good

The accommodation exceeded our expectations, excellent hotel very clean and spacious rooms. Excellent breakfast, large selection, staff everywhere cheerful, helpful, we especially praise Mauritius. I would definitely like to come back again

Great location and hot water! Delicious breakfast!

Amazing, warm caring owners! Someone mentioned the owner is like an angel in a previous review, I would have to agree! Hot powerful shower, spacious rooms and clean/modern

The staff is friendly. If you'd like to book local tour, you can book with him directly. He introduced the attractions nearby- where to see the sunset, where to eat, and etc. If you have no time to do homework, come here! The water is hot, and the cleaning service is terrific!

The shower room only has one glass, which means the water will spit out from the other side and make the restroom wet. I have problems with the toilet- it can not be flushed on the first day I arrived and the day I checked out.

early check-in at around 5am for free, powerful hot shower, big room, has space to place your luggage no need to open it on the floor, simple breakfast

steps feel like uneven and not clearly marked.

I was made welcome by Matteo, the manager, from the moment I arrived. I actually arrived early, but was offered breakfast and a room to rest in until my room was ready. Once available, my room was spotlessly clean, very modern and extremely comfortable. The bathroom was spacious and modern, with a powerful, hot shower. Breakfast was excellent, with a good selection to choose from and the freshest, tastiest bread I've eaten in Peru! I'd highly recommend this hotel, which is a 5 minute walk from the main square.

I prefer not to have my room cleaned on a daily basis, but that's just a personal preference.

good location, average price

top floor rooms are extremely bright and loud, need to get the manager to let you in/out of the hotel every time you enter and leave, uncomfortable staff, below average breakfast with not enough eggs for everyone.

The best bed and pillows I found in Peru! Friendly and helpful host. Great shower with hot water. Very good price for what you get.

Lack of outdoor furniture, especially on the roof top, where it would be a great place for an evening drink!

The location was center close. We really liked the building itself (traditional white wall of Arequipa). The staff was nice and helpful with the breakfast because we had to leave early regarding a tour. The wifi, hot water, cleanliness was excellent.

The superior room with king size bed was larger and better than anything we have seen in the photogallery. Almost like a cathedral. Staff was very helpful, room service was 100%, breakfast room with terrace was amazing, TV was huge enough, matress was comfortable, shower was very spacious...etc.Location can be hardly any better.

All good

None

i can only recommend staying here not much at all to complain about good value for the price, good breakfast

Centrally location and very friendly and helpful staff.

None at all

Everything was perfect! We loved our room, the location and the breakfast. The receptionist was really outstanding, he helped us with a lot of things so we can’t thank him enough. We definitely recommend staying there!

Clean, modern and definitely good value for the money! one of the best hotels I have ever stayed in

The room was so spacious and had a beautiful aroma!!! The breakfast was exceptional!!!

The room price is ok

At 7 o 'clock every morning, the cleaning staff would use the vacuum cleaner to make a loud noise in the corridor. The cleaning staff would mess with the guests' luggage every day.

Very clean and comfortable, great shower - good location - staff really friendly and helpful

Everything.

Great location, very central. Staff was incredibly friendly and helpful, accommodating our needs and giving good suggestions for local restaurants and sightseeing

everything was fantastic

Perfect location, this place exceeded my expectation! The furniture has been changed, the real room is better than the picture on booking. The staff is really great! The receptionist has explained everything about Arequipa upon arrival and booked the tour and transfer to Puno. It's a real Arequipa experience sleeping here since the room is made in typical Arequipa stones :)

Facilities very new and modern. Staff very kind and helpful.

Everything was good

Big room, simple but for the price, it was a nice surprise. The tenant was very nice and helpful. Hot and consistent water in the shower (rare in Peru)

This place is horrible. The rooms don't match the images provided and are very poorly designed. Bright lights shine in your window with no curtain to block them. Rude staff. Don't acknowledge these things while you're staying there or they will kick you out in the middle of the night.