The studio was spacious, modern and comfortable. Was nice to have a table and chairs for mealtimes and there was ample parking.

The kitchen was poorly stocked. One small sharp knife and no can opener was disappointing. The extractor in the bathroom was extremely sensitive and noisy, and would run for ages, so you couldn’t put the light on at night otherwise I wouldn’t have got back to sleep. The road outside is quite busy so no good for a light sleeper as the window didn’t close properly. These were quite small things though. Wi-Fi reception not great if needed for work.

It was neat inside the room.

They take a 100 pounds deposit (by bank transfer and not through Booking.com) which they promise to refund after 7 days, so you're at their mercy until then. However. I did not receive a refund until 4 weeks after when my bank automatically reverted it. I've never seen any accommodation keep a deposit for 1 month after check out. Very disappointing and the whole experience felt quite stressful In addition I didn't feel safe, the reception smelled of cigarette smoke and the place didn't have a welcoming atmosphere as its not serviced apartments, its a house thats been converted to rooms so it feels strange on arrival as a guest, like you're staying in someone's house.

Roon looks ok basic amenities available.

Room does not look near what was on pictures, my room was in old house still under renovation. Windows appears old and very dirty black mold around, they try to cover with long curtains. I booked to stay another night due to unforseen circumstances and I requested for another bed sheet as bedding was rubbish ( no extra sheets available in the room to change if needed) and I was told to pay extra 5 pound even though, I paid for an extra night. The blanket cover was alright but the bedsheet was very old an very uncomfortable to sleep on. It was rough and Pilling off, Hence I requested a new one. Pillows were so flat we had to fold them to have the filling of a pillow. Bathroom had no mat therefore, flooring was all wet after the shower, I used toilet roll and my own flannel to dry the flooring expecially cos the bath was in the kitchen and everywhere was wet. Bathroom light not always working switch won't work depending on its mood lol They need to pay attention to details invest in new bedding, usually other places leave extra bedding so, we can change when needed, never heard of paying extra first time. They would have cleaned and changed bed sheet if I was a new customer don't see why I couldn't get a new one especially when bedding was rubbish.

The location was close to a bus stop and access to stores

1. The owners/managers were very dishonest. They deliberately cooked up a reason to make deductions from the deposits. 2. When a complain was made on their reason for the intended deductions, The handler of the customer service was very rude 3. There was no cooling system to reduce heat 4. There was noise because the occupiers of the building were playing cricket behind the house

Apartment clean and tidy

Workmen banging front door from early morning to mid afternoon and having phone conversations on loud speaker

Clean, comfortable

Nothing

The location was good for where we needed to be. There is a good selection of shops and takeaways nearby. Not to much traffic, so it's not too noisy. Everything was very clean and the bed was very comfortable. On the whole very good.

It could do with a bit more in the way of accessories for the kitchen, eg. Salt, pepper ,oil things like that. There wasn't a tin opener,but they were very helpful in getting one. The toiletries were not as described in the advertisement, and we were very surprised that £100 was taken as a breakage deposit as it said £50 in the advertisement.

The location was good

They providing extra bedding on charging and there was some work going on inside the apartment which was disturbing us