was very comfortable & great value for money

Check out. Cardiff is a lovely place but not this apartment

Customer Service was awful when tried to change dates due to famuly member with COVID. Our phones were blocked and only responded to us when we emailed through Booking.com. They then only cared about there money and were willing to refund us the cost of cleaning. They never even responded to our request to change dates. Apart from poor customer service this property is awful and not what is advertised. lots of damages and very dirty. We originally booked for 4 couples but i was relieved we never took partners as this apartment would of spoilt the whole weekend. You would think this was used as student digs and the condition it was in was after a full school year. Just awful. Pictures provided on site do not look anthing like the reality of this property. Kitchen is dirty, dated and in the living room with a constant smell. All walls were marked, bottle tops in flower pots, mold in shower rooms. The list goes on. Theist goes on. The owners are clearly money grabbers with no passion for this industry. COVID can not be used as an excuse for the awful state of this property.

Nothing

broken fixtures dirty flat location

Location

Little walk for parking.

Basic and clean in a good location for our needs.

None of the three showers worked properly so this was very inconvenient.

Good location close to the centre, great host was very helpful and solved any issues! Very friendly host also. Would definitely stay again when I visit Cardiff.

The location was amazing for leisure and food

Free WiFi Netflix and others free on the TV Grate location Easy to find