Everything was good. Excellent room and facilities, serviced was prefect. Security staff was also very humble. Only issue with reception.

Everything was good. Excellent room and facilities, serviced was prefect. Security staff was also very humble. Only issue with reception.

"Exceeded expectations! The rooftop pool and bar offered a stunning view and great atmosphere."

"5-star treatment all the way! The hotel's spa and dining options exceeded our expectations."

The hotel was very good. It has good food and it was hygiene.

Nothing

Nothing

Everything

Cleanliness, location and room

Slow service from staff, had to call multiple times for any required thing

Staff very very good behaviour

Gate lock and TV system not well

NA

Realistic

The room was highly unhygienic. Bed sheets and covers were used. Washroom was very untidy.

Pros : - Location Accessible to main places around the city - Affordable - Helpful and cooperative staff - TV was functional (some places do not have all channels running) - Easy check-in and check-out

Cons: - Small space - Cleanliness could have been better - No restaurant (limited food options) - No complimentary items such as coffee, sugar and tea - Elevator small and has a stinky odor

good

distance from centre

The service and food served was good The staff is also very helpful with clean ambience

The room didn't have any windows so ventilation was quite a problem The location is the best considering the surroundings

The proximity of the property to the railway station was the only positive thing.

They did not provide any toiletries which they had. The room was not serviced. They charged us extra for the bottles. We could not have the complementary breakfast for 2 days and they did not compensate that for a tea that we requested for. Extremely disappointing and poor service.

Best hotel

Best

Good

Value for money

Cleanliness was not there. Lifts were stinking

Location and room

Breakfast was pathetic

Good clean rooms

Staff behaviour

Food was not available u

AC - Room had window ac which threw dust when turned on Toilets - The toilet sheets and sink had yellow spots and there was no handwash/soap/shampoo Apart from this, mattress was pretty worn out, the towels given to me were so worn out that they were losing threads and had holes in it. It feels claustrophobic and gloomy inside the property

excellent room neat & clean

nothing

awesome

beyond my expectations

The location, connectivity and the food was good The staff are also well behaved

Punctuality of staff For a couple with a baby, hotel facilities are average Besides, elevators and telephone go out of order often