الموقع خدمة الغرف

حمام الغرفه جدا قديم ومتهالك والماء ضعيف ويحتاج الى تجديد هاتف الغرفه لايعمل التكيف حار نوعا ما

Breakfast was simple n easy. Check in was a breeze.

Road works in front of the hotel. Breakfast is the same variety of food for 2 mornings. Pastries are soft. It will be nice if under a heater to make warm n crispy.

Friendly staff

Not applicable

It was good.

They didn't manage our room together as we had kids to play.

Nous avons séjourné 4 nuits et avons tout aimé : confort des lits, propreté de la chambre, calme de l'hôtel, proximité de la sky tower, des commerces et restaurants, du parking. L'hôtel dispose d'une laverie accessible 24/24h très pratique pour les longs séjours. Mon ado a particulièrement apprécié la salle de sport disposant d'un équipement relativement complet.

Being an IHG memeber and a former hotelier, I am very meticulous with hotel accomodation when we(my family and I) travels either for work or leisure. That’s why I chose to booked at Crowne Plaza Auckland knowing the IHG standards, and it has always been a good experience staying in IHG hotels in diff. countries. Though a bit outdated compared to other hotels in Auckland cbd, they still maintained the cleanliness of the entire hotel. Room was clean, comfy beds, toilet was complete with things we needed except for the toothbrushes that we need to request ( but were sent to us right away when we called the housekeeping). The front office staff were accommodating and friendly in all our requests. We had a smooth and fast check-in/out. The restaurant Aria was still open at 8:30pm when we arrived at night and we had a satisfying dinner with delectable foods served by the attentive and polite F&B staff. The Aria manager did a great job when my daughter didn’t liked and disn’t finished the food she ordered, he immediately offered to change the food and let my daughter choose a substitute and he personally brought it up in our room, and we really appreciated this gesture! Indeed he went an extra mile just to please us. Overall we had an excellent stay in the hotel and we’ll surely recommend this to our friends. Keep up the good job and IHG standards!!!👍🏼👍🏼👍🏼

The road construction in front of the hotel. We need to follow the trail in order to cross the street😬 The lighting of the room was a bit dark..

exceptional service from your staff especially Catherine.

poor cooked breakfast. bacon was inedible, beans were dried up. no milk for tea, utensils for the snacks would be good.

Everything

Leaving