Convenient location

Hot rooms. Unable to open the windows due to the noise from the VERY busy train line right next the the hotel. Single glazed windows. No blackout curtains. Power point near bed, was actually at the bottom of the bed and caused a trip hazard in the night if needed to use the bathroom. Shower was pointless, absolutely no water pressure! The room was dirty, marks on the sheets and dust in the vents. Bathroom tap was broken. Walls are so thin we could hear the next room flick a switch! ( I wear hearing aids and this was still audible) Upon arrival, they only had the room set up for 1 person, when my booking clearly stated 2 adults. The carpark was tiny and cars were parked everywhere as it is above a pub and the locals clearly don’t appreciate people staying in the hotel. No instruction was given on how to gain access to the hotel after hours and we were left outside needing to call the emergency contact at midnight. No one on the desk at check out to discuss our issues and when a complaint was raised to customer service, they have done nothing to deal with our partial refund request!

Very helpful and welcoming host and hostess. Excellent bar food, perfect location. Comfortable bed exactly what I needed. Close parking.

Plumbing needs updating. Water too hot, scalding, cold water tap only a trickle. Didn’t spoil my stay though

The staff on reception, in the bar and restaurant were lovely

Rooms were a bit dated and bathroom could have done with some new taps. Breakfast wasn’t great. Cheap sausages and portion size very small.

Location is good

Looking to charge £15 for an early book in. Bar is meant to be open to 12.30am yet the bar man would not serve at 12.10 yet he went back in as was clearly drinking with the staff or others. Breakfast was mean with one sausage so just cutting corners. Shower curtain had orange waste round the bottom and needed changing

The breakfast area was good but everything else did not meet expectations.

The rooms, they are doing false advertising, the photos on the website is nothing like the rooms. The room we stayed in was very run down, very poor.

The location was superb for our purposes, the room was well equipped, The food was delicious, we ate at the bar as there too few tables in the bar. Breakfast in the dining room was good although they got our order wrong.

I stayed at the George on 21 July 23 and was greeted by the landlady who seemed nice. Our room was upstairs, along the landing, with stairs, through a fire door, down some more stairs and eventually we found the room. Apart from the main stairs the subsequent stairs had no bannisters or handrails. The mattress was thin and there was only one pillow per guest. There was only one parking space for disabled people, which I am. When the space as occupied on our return from our evening out, the manager was not at all bothered and just said park behind her! Overall the parking is bad!

Comfortable, clean and staff very friendly. Very reasonably priced breakfast which was very good.

Nothing

Location for Englefield Estate was brilliant. Bar was good and friendly, decent and affordable food. Bed comfy, large bathroom. Yes noise from passing trains but didn't bother me. Would stay again