EASE OF CHECK IN

we were given a room that had not been cleaned at first

Location & lovely comfy room with river view

nothing

Ok for the price

Very basic room. Chewing gum stuck on the lamp shade 🤢 Poor parking.

Great location for city centre, attentive staff and decent breakfast selection

Small car parking area

Comfy bed. Location.

Bathroom in need of an update. Mould in bath. Shower very poor. Bar closed early. Price - possibly inflated due to a Newcastle home game. Breakfast adequate. Parking very limited.

Poor quality room. Dirty bathroom, badly stained on walls.

Didn't like it. Won't use again

good location lovely clean

nothing

location

bathroom was dated and tired!

The hotel is situated right on the river Tyne, making the sights of Newcastle within walking distance. Checking in and out was very quick and convenient. The bed was very comfortable and the bathroom was a good size. The buffet breakfast was well stocked with ample choice.

The price of beer is overpriced in the bar. Parking is a bit limited and not free. It would have been nice for a 4-star hotel to have a gym.

Everything was lovely, from the staff to the room. Window looking over the water was lovely. Shower was nice and powerful. Would definitely recommend this hotel.

I couldn't open the window.

Fantastic location. Breakfast superb. Cleanliness if the room.

Room 343 overlooked offices and, although windows are tinted, I felt that muslin at the windows would have been very useful to ensue privacy, without having to shut the curtains during the daylight. Also the is a gap at the bottom of the door of approximately 2 inches that let in the very bright light of the corridor. I had to block the light with my luggage.

Friendly staff,clean and comfortable room and a goid price

Price, how clean it was and how helpful staff were

Nothing

Easy to find with car park on site

TV in room was small and location is slightly far out from city but we didnt mind the walk

Location ideal for Sage

very clean, lovely staff, great location

Only the pillows ! but personal preference so can’t suit everyone

some people were very loud up until 12:15 am and hotel didn’t do anything about it.

a half an hour walk from the city centre & in a beautiful location

The bed, the breakfast and the price

The lack of car parking

Reception areas of hotel was lovely, good parking spaces and away from all the hustle and bustle

Rooms needs some TLC, did not match the high standards from the reception area, especially the bathroom

Reception was very nice. Be nice if this was carries out throughout hotel.

Items on the breakfast menu were not available. Cleaners everywhere but not clean on the floors in corridors or bathroom