Room is spacious and clean

Dustbin should be provided in the toilet and heater in the toilet is quite noise

The reception staff Ain was very friendly. The only things other than Ain, must equip the other reception staff with the essential info before placing them at the front.

There was only one bin in the room and no fridge. There should be another bin inside the bathroom. Lighting in the bathroom was fair only and when you use the mirror in the bathroom the lighting was inadequate. A little pricy when there is no breakfast. I stayed for 2 nights but room was not made up. Do we need to inform? The room was next to another space probably a party or activity room and the window was included in the room. I guess it is the last room available.

Good for a stopover uf taking trip to Dumai. Away from CBD

Reception staff not at front office all the time

Clean room, no bad smell

TV not working well. Bad audio

A fairly new hotel so everything is so clean and tidy, and it located in a quiet neighbourhood so you can enjoy a good sleep.

Everything

nothing

Don't have hair dryer

The location is great

The room is old. Poor sound proof.. I can hear the road noise at the mid night