Exceptional stay with exceptional staff, service, food and incredible scenery.

Everything! It is simply stunning!!

The place is amazing, the staff are so kind trying to make your stay above and beyond your expectations. Food, surroundings, garden, view, everything was wonderful, peaceful and laid back. They also offered me free of charge the trip at Lipton Seat and tea factory.

Nothing.

Everything ! The place is amazing. It is charged with history and beautiful. You will find books and board games everywhere to enjoy by the fireplace when the sun goes down. The gardens are a dream. There are very well curated and you will be able to observe the birds nesting in the trees. And the view ! There is no words to describe it. It is breathtaking. Finally, what we enjoyed the most was the service. We are used to travel in luxury hotels and the staff of Thotalagala have nothing to envy to the most experienced staff. The food was really good and every team member was very kind and thoughtful. They gave us a free upgrade, offered us so many little attentions that I can mention everything in this comment. They are knowledgeable and flexible, they care for every little details, they are passionate about hospitality and genuinely caring about people. And at the end, that is the thing that matters. They are the one making this place feels like home and we hope to be able to visit them again.

We loved every minute of our stay at Thotalagala! All of the staff were truly exceptional - extremely welcoming, thoughtful & proactive. As soon as we walked down to the pool towels were produced & water was brought to our sun loungers. The food & drinks were also amazing, special shout outs for the welcome hot chocolate, afternoon tea & the most delicious Sri Lankan breakfast of our stay. The room was extremely comfortable and the villa is absolutely beautiful. The shower was fantastic. We loved the pool - it looked stunning & was lovely to swim in. Beautiful sitting rooms with fires in the evenings where we enjoyed playing games and reading. Decor was incredibly stylish and in keeping with the theme of the former tea plantation bungalow. helpfully arranged a tuk tuk to go up to Lipton seat and the tea factory - included in your stay. Picturesque local walks through tea plantations. Arrive hungry, leave satiated. A blissful, relaxing idyll in which to recuperate.

Very good food and quality of beverage especially at a such remote location. Professionalism in service. The place is unusual and definitely worth a detour, yet it is not easily accessible. Driving was quite painful.

The location was beautiful. It takes a while to reach so I’d plan for at least two nights stay. Dinner and breakfast were both delicious. The staff was very friendly and professional. Definitely try their hot chocolate!

The time we visited (mid December) was perfect. It was nice and cool so there was no need for AC indoors. The view was incredible, you’re literally in the clouds.

Hospitality Professionell Staff View Food Claire, the manager Everything!

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