the swimming pool

none

The jacuzzi wasn’t working

I liked the room, the view to the pool and the service as well. Everything went out smoothly and efficient.

The restaurant was a little filthy in the morning due to the fact that pther guests had eaten before us. Even though the tables were clean, the floor was filthy at some spots with food residue.

Good location, 11 mins from city center in Uber and 15.mins from airport. They offer 2 late check outs , 2pm and 5pm. Breakfast was good.

The pillows are flat when u lay on the them.the tv was in Spanish. Need English subtitles

Comfortable beds, nice outdoor pool, shop with coffee and chocolate on spot (prices approximately the same as in duty-free), genuinely cheerful staff Conveniently located 10 minutes drive from the Convention Centre and around the same driving time to the city centre

Unless you book a room with a balcony, windows can't be open at all, which was quite annoying to me Generally, hotels in Costa Rica seem to be somewhat below the standard: 4 stars in Costa Rica is like 2 stars in Poland, let's say, and the cleaning standard could be better too Though rooms are normally spacious, and for some reason, double rooms feature two rather big double beds Rooms have a coffee making machine but unfortunately, no electric kettle/tea making facility which was somewhat strange

Food choices are good, I would like more options of healthy food, such as simple unsweetened oatmeal, cheerio, and boiled eggs.

There is no fridge in the room. A space is clearly available, but Holiday Inn did not put it into the room when they remodeled it.

Good location with free and easy parking Water pressure is good Room lighting feels very comfortable Has a 24/7 restaurant next by

The hotel is undergoing some reconstruction on several parts of the hotel, so it's kind of noisy The room right next to mine was in reconstruction, so during the day time, you can certainly hear the noises and smells the dust. I think they shouldn't sell that room at all, they hould just lock it in the system. I stayed 4 nights in that room. The bathtub has no bath plug Breakfast is a little expensive and too simple

We had a 2am flight so booked this hotel to stay at so we didn't need to sit at the airport for hours after dropping off our rental car. They provide hourly shuttles until 10 or 11 and then after that they will personally call you a shuttle at any time you need it. They were extremely helpful! Bonus points for the nice pool/hot tub and the bed was so comfortable.

rooms are very clean and spacious

proximity to the airport. it took us 20 mins to get to the airport. breakfast is okay but they did not have any lactose free or dairy free milk options.the good thing is that the breakfast is from 6am till 10am, so if you have an early flight then you might be able to grab a quick bite. I would also say that hotel room was quiet. no noise whatsoever, which was perfect before a very long flight home.

the rooms are dates and a hairdryer in our room didn’t work. so after an hour of back and force (3 times reception visits, stuff coming to our room to check if a hairdryer “really” didn’t work) we were allowed to use a hair dryer in the room next to us. we stayed only for 1 night before going back home, so for one night it’s ok hotel but not more than that.

It has a great location, the rooms are clean and comfortable, and the breakfast was excellent.

The building, rooms, and decor are starting to show their age, they look and feel old. The shower head is super low.

Clean and comfortable room. Excellent breakfast on the terrace. Reception staff were so helpful with booking bus tickets for our onward journey to Cahuita.

Some problems with the water supply to the hotel first thing in the morning but they were soon resolved.